You will get V. A | Operations Assistant | Calls, Emails & Client Coordination Support
Project details
I do provide high level Virtual Assistant and Executive Support services designed to help busy business owners stay organized, efficient, and focused on growth. With experience in administrative support, customer service, appointment setting, and back-office operations, I bring a proactive and detail-oriented approach to every task.
What sets me apart is my ability to not just complete tasks, but to improve processes. I help streamline inboxes, manage calendars effectively, track important deadlines, and ensure nothing falls through the cracks. I’m highly adaptable, comfortable with tools like CRMs, Microsoft Office, and project management platforms, and I learn new systems quickly.
I focus on clear communication, reliability, and taking initiative, so you don’t have to micromanage. Whether it’s managing daily operations, handling client communications, or supporting executive, level tasks, my goal is to make your workflow smoother and give you more time to focus on scaling your business.
What sets me apart is my ability to not just complete tasks, but to improve processes. I help streamline inboxes, manage calendars effectively, track important deadlines, and ensure nothing falls through the cracks. I’m highly adaptable, comfortable with tools like CRMs, Microsoft Office, and project management platforms, and I learn new systems quickly.
I focus on clear communication, reliability, and taking initiative, so you don’t have to micromanage. Whether it’s managing daily operations, handling client communications, or supporting executive, level tasks, my goal is to make your workflow smoother and give you more time to focus on scaling your business.
What's included
| Service Tiers |
Starter
$80
|
Standard
$90
|
Advanced
$100
|
|---|---|---|---|
| Delivery Time | 2 days | 2 days | 3 days |
Number of Outbound Calls | 100 | 160 | 175 |
Number of Email Sends | 80 | 80 | 90 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Lead List | - | - | - |
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VN
Viktoria N.
Jun 9, 2026
Mystery Shopper Project in Dominican Republic
It was an absolute pleasure working with this freelancer! The work was completed quickly and to a high standard. Communication was seamless, as they were always available and followed all instructions perfectly. I highly recommend them and would love to collaborate again on future projects!
About Ramona
Appt. Setter |Virtual Ass. |Executive Support Specialist| Adm & Sales
Santo Domingo, Dominican Republic - 3:35 am local time
Administrative Executive Assistant🧑💼
General Virtual Executive Assistant (EVA) 💼💻
Appointment Setting 📅
Customer Service 📞
Language Interpreter 🗣️
Community Manager🌐
Inside Sales Executive 🧑💻
Client Relationship 🤝
Operations Executive📁
Call Center Operations (Inbound & Outbound Support) 📞
Multichannel Email & Chat Support Services 💬
DEBT SETTLEMENT AND JUNIOR CLOSER: CORDOVA LAW FIRM-MIAMI ⚖️
Obsessed with Sales and Telemarketing; I live for the challenge of turning a ‘no’ into a ‘yes.
💼 Expanded Executive & Business Roles:
⚖️ Debt Settlement Specialist
🧾 Billing, Settlements, Negotiations & Collections Executive
💰 Collection Support (Soft Collections)/Not aggressive collections
📅Accounts Receivable Follow-Ups
📊 Financial Services
🏢 Corporate Support Executive
📊 Data Entry & Reporting Executive
🧠 CRM Management
💳Invoice Support
🧾Bookkeeping Assistance/NOT full bookkeeping yet.
🪄👩💻 🌐 🎨🧠
TELEMARKETING ACCOUNT MANAGER: IONOS-USA☎️
WEBSITE & DIGITAL PRESENCE ROLES (not coding, not an Ing).
WEBSITE CREATOR: I design and build functional, attractive websites that bring ideas and brands to life.
SEO (Search Engine Optimization) & Digital Marketing Assistant | Content Optimization, Keywords & Analytics, Involve managing a broader online footprint beyond just the website.
Social Media Manager and Content Manager.
Steps for completing your project
After purchasing the project, send requirements so Ramona can start the project.
Delivery time starts when Ramona receives requirements from you.
Ramona works on your project following the steps below.
Revisions may occur after the delivery date.
Client sends requirements
1. Client sends requirements: You provide details about the task, goals, and expectations. 2. Scope confirmation & start: I review everything, confirm the scope, timeline, and begin work.
3. Execution & progress updates:
I complete the work step-by-step while keeping you updated on progress. 4. Delivery of final work: You receive the completed work for review. 5. Revisions (if needed): Any adjustments are made based on your feedback.