You will get professional chat & Email customer support for your business
Project details
I provide friendly, reliable chat and email customer support for business that want fast, customer support for business that want fast, professional communication with their customers.
What i offer:
1. Quick and polite responses
2. Email & live chat support
3. Help with order updates and customer inquiries
4. Problem solving and follow up
5. A calm and customer-focused tone
I make sure your customers feel heard, supported, and taken care of. I pay attention to details, follow instructions, and keep communication smooth and professional.
If you are looking for someone dependable to handle your customer support, I am ready to help.
What i offer:
1. Quick and polite responses
2. Email & live chat support
3. Help with order updates and customer inquiries
4. Problem solving and follow up
5. A calm and customer-focused tone
I make sure your customers feel heard, supported, and taken care of. I pay attention to details, follow instructions, and keep communication smooth and professional.
If you are looking for someone dependable to handle your customer support, I am ready to help.
Purpose
BusinessIndustry
Beauty & Cosmetics, Fashion & Apparel, Media & EntertainmentLanguage
EnglishWhat's included
| Service Tiers |
Starter
$10
|
Standard
$17
|
Advanced
$25
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 2 days |
Number of Hours of Work | 2 | 4 | 8 |
Scriptwriting | - | - | - |
Summary Report | - | - | |
Social Media Replies | - | ||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$10
Additional Hour of Work
+$5About Matilda
Customer Support Representative | Chat & Email Support
Abuja, Nigeria - 10:41 am local time
I specialize in providing warm, clear, and professional communication. I have handled hundreds of customer inquiries, resolved complaints, processed orders, and made sure customers always feel heard and valued.
What i can help you with:
Chat and Email support
Social Media Customer Support(DM replies)
Order Processing and Tracking
Complaint Resolution
Customer Follow-up and Retention
Product Assistance and FAQs
Professional Communication
Fast response and Accuracy
I am calm, reliable, and very easy to work with if you are looking for someone who will represent your brand with kindness, professionalism, and consistency, I'm your person.
I am available for remote Customer Service roles, both part-time and long-term.
Let's work together.
Steps for completing your project
After purchasing the project, send requirements so Matilda can start the project.
Delivery time starts when Matilda receives requirements from you.
Matilda works on your project following the steps below.
Revisions may occur after the delivery date.
Review client details & support instructions
I will carefully review your business information, tone of communication, and any instructions provided to ensure I respond exactly how you prefer.
Provide customer support service
I will reply to chats or emails professionally, resolve issues, assist customers, and ensure polite and helpful communication throughout the service duration.