You will get Professional customer service, email, chat and call support 24 by 7
Project details
Greetings!
Are you trying to find excellent customer service that goes above and above?
Look no further! Finally you're at the right place.
I am a seasoned professional committed to offering the best virtual assistant, email, chat, and customer support services possible. I've 7+ years of experience in this field. I know how important it is to communicate with your customers in a timely and efficient manner. I presently work with a variety of brands, and efficiency and professionalism are my top goals.
I've ability to assist you with:
Customer Service (E-mail, Social Media and Live Chat)
E-commerce Support
Fulfilment
Product Listing and data entry
KPI overview
Customer exchange, refund, and chargebacks
Store management and communication with suppliers
Full knowledge of Shopify
Why Me?
Expertise
High quality Work
Custom Solutions
Reliability
24/7 Availability
Are you ready to advance your customer service? Together, let's design a flawless experience for your clients. Put in your order right now, and I'll take care of the rest!
Contact me before placing the order.
Thanks for visiting!
Are you trying to find excellent customer service that goes above and above?
Look no further! Finally you're at the right place.
I am a seasoned professional committed to offering the best virtual assistant, email, chat, and customer support services possible. I've 7+ years of experience in this field. I know how important it is to communicate with your customers in a timely and efficient manner. I presently work with a variety of brands, and efficiency and professionalism are my top goals.
I've ability to assist you with:
Customer Service (E-mail, Social Media and Live Chat)
E-commerce Support
Fulfilment
Product Listing and data entry
KPI overview
Customer exchange, refund, and chargebacks
Store management and communication with suppliers
Full knowledge of Shopify
Why Me?
Expertise
High quality Work
Custom Solutions
Reliability
24/7 Availability
Are you ready to advance your customer service? Together, let's design a flawless experience for your clients. Put in your order right now, and I'll take care of the rest!
Contact me before placing the order.
Thanks for visiting!
Purpose
BusinessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$50
|
Standard
$200
|
Advanced
$250
|
|---|---|---|---|
| Delivery Time | 3 days | 7 days | 7 days |
Number of Hours of Work | 10 | 40 | 50 |
Scriptwriting | - | - | - |
Summary Report | - | - | |
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$20Frequently asked questions
About Mudassir
Customer Support Specialist | Email, Chat & Phone Support
Muzaffargarh, Philippines - 12:45 pm local time
I help businesses improve customer satisfaction, handle high-volume inquiries, and maintain professional communication with their clients. I’ve worked as a Sales & Customer Service Representative where I handled outbound calls, resolved customer concerns, and consistently met performance targets.
What I can do for you:
• Email, chat & phone customer support
• Handle US-based customers professionally
• CRM updates & customer follow-ups
• Data entry and reporting in Microsoft Excel
• Documentation & support using MS Word
• Basic social media customer handling
Why clients choose me:
• Clear English & professional tone
• Calm, solution-focused communication
• Reliable, on-time work
• Experience with real customers, not just theory
If you’re looking for a dependable customer support specialist who treats your customers with respect and professionalism, let’s work together.
Steps for completing your project
After purchasing the project, send requirements so Mudassir can start the project.
Delivery time starts when Mudassir receives requirements from you.
Mudassir works on your project following the steps below.
Revisions may occur after the delivery date.
Onboarding & Systems Access
I will review your requirements and secure access to your Shopify store, helpdesk (Zendesk/Gorgias), or social media accounts. We’ll align on your brand’s "Tone of Voice" and specific communication guidelines to ensure seamless support.
Reporting & Optimization
I’ll provide a summary of key metrics (KPIs), including ticket volume and response times. I’ll also share actionable customer feedback and insights to help you improve your products and reduce future support requests.