You will get Professional Customer Service to Improve Response Time & Satisfaction
Rising Talent
Project details
Slow or inconsistent replies cost businesses more than they realize, lost trust, lower retention, and customers who simply stop coming back.
I help prevent that by managing email, chat, and helpdesk inquiries with clear, accurate, and friendly communication, so every customer feels heard and taken care of.
What sets this apart isn't just answering messages. It's consistency. I focus on cutting response delays, protecting your brand voice across every channel, and turning support interactions into a reason customers stick around, not just a box to check.
Whether you're running an e-commerce store or a service-based business, your customers get fast, reliable support that builds trust and keeps them coming back.
I help prevent that by managing email, chat, and helpdesk inquiries with clear, accurate, and friendly communication, so every customer feels heard and taken care of.
What sets this apart isn't just answering messages. It's consistency. I focus on cutting response delays, protecting your brand voice across every channel, and turning support interactions into a reason customers stick around, not just a box to check.
Whether you're running an e-commerce store or a service-based business, your customers get fast, reliable support that builds trust and keeps them coming back.
Purpose
BusinessWhat's included
| Service Tiers |
Starter
$39.99
|
Standard
$89.99
|
Advanced
$110
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 4 days |
Number of Hours of Work | 8 | 20 | 35 |
Scriptwriting | - | - | |
Summary Report | - | ||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
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RA
Riaz A.
Jun 4, 2026
Amazon & eBay Store Manager
Good experience overall. Helped manage listings and day-to-day store tasks without issues. Communication was smooth. Ending this contract for now as we’re moving the work to a new one.
FT
Faiza T.
Jun 3, 2026
Customer Service & Automation Specialist
Good support setup and handled automation tasks properly. Response handling improved after their work.
AT
Amtul Quddus T.
Jun 3, 2026
TikTok Shop & eCommerce Operations Specialist
Did a solid job handling TikTok Shop tasks and keeping things organized. Reliable and easy to work with.
About Junaid
Amazon & eCommerce Expert | PPC, Listing Optimization, SEO, Linnworks
100%
Job Success
Manchester, United Kingdom - 1:43 am local time
They have a conversion, structure, and profitability problem.
If your ads are running but margins are tight…
If your listings are live but not converting…
If your sales are inconsistent or stuck…
That’s where I come in.
I help brands fix the backend, scale profitably, and build systems that actually grow revenue, not just spend.
What I Focus On:
Amazon PPC & Profit Optimization
Full-funnel PPC strategy (Sponsored, Display, scaling structure)
ACoS, TACoS, and profit-focused optimization
Advanced campaign structures (data-driven, not guesswork)
Scaling winning products without killing margins
Listing Optimization & Conversion Growth
SEO-based listing rebuilds (titles, bullets, backend)
High-converting structure focused on CTR & CVR
A+ Content, Brand Story & Storefront creation
Competitor + keyword research with clear positioning
Multi-Channel Expansion (Beyond Amazon)
TikTok Shop setup, scaling & creator-based growth
eBay & Walmart listing optimization and store management
Shopify integration & operational support
Building systems that connect all channels
eCommerce Operations & System Building
Catalog management (bulk uploads, variations, cleanup)
Inventory, account health & performance monitoring
Workflow improvements & automation
Clear reporting and growth planning
How I Work
I don’t jump into random tasks. I focus on:
1. Identifying what’s actually limiting your growth
2. Fixing the foundation first (listings, structure, data)
3. Scaling with a clear, profit-focused strategy
Every step is backed by data, not assumptions.
Results & Experience
Worked with 6-figure brands
Managed and optimized multi-platform stores
Improved ad performance while protecting margins
Built systems that support long-term growth, not short-term spikes
Why Clients Work With Me
I focus on profit, not just sales
I understand Amazon + full eCommerce ecosystem
I bring structure, clarity, and execution
I communicate clearly and keep things simple
Let’s Talk
If you’re serious about scaling your store the right way,
we can map out a clear plan and next steps.
Send me a message, happy to review your store and guide you from there.
Steps for completing your project
After purchasing the project, send requirements so Junaid can start the project.
Delivery time starts when Junaid receives requirements from you.
Junaid works on your project following the steps below.
Revisions may occur after the delivery date.
Account & Process Setup
I will review your support channels, understand your workflow, and align with your response guidelines to ensure smooth handling of customer queries.
Knowledge & System Review
I will study your product details, FAQs, and policies to ensure accurate and consistent responses to all customer inquiries.