You will get professional customer service via phone, email, chat and social media.
Project details
🌟 Are you looking for a friendly, professional, and organized Customer Service Rep or Virtual Assistant to support your business?
Look no further! I’m here to help you deliver exceptional service while you focus on growing your business.
✅ I Offer:
Customer support via Phone, Email, and Live Chat
Order processing and customer follow-ups
CRM management and inbox handling
Data entry, scheduling, and admin tasks
🧠 Experience You Can Trust:
With over three years of hands-on experience, I’ve helped businesses improve customer satisfaction, streamline processes, and build stronger client relationships.
🛠️ Tools I’m Experienced With:
Zendesk
Shopify
Google Workspace (Docs, Sheets, Gmail, Calendar)
Microsoft Office
Loop
Amazon Workspace
DALI
Avetti
I'm tech-savvy, a fast learner, and always ready to adapt to your preferred systems. Let’s work together to grow your business
Look no further! I’m here to help you deliver exceptional service while you focus on growing your business.
✅ I Offer:
Customer support via Phone, Email, and Live Chat
Order processing and customer follow-ups
CRM management and inbox handling
Data entry, scheduling, and admin tasks
🧠 Experience You Can Trust:
With over three years of hands-on experience, I’ve helped businesses improve customer satisfaction, streamline processes, and build stronger client relationships.
🛠️ Tools I’m Experienced With:
Zendesk
Shopify
Google Workspace (Docs, Sheets, Gmail, Calendar)
Microsoft Office
Loop
Amazon Workspace
DALI
Avetti
I'm tech-savvy, a fast learner, and always ready to adapt to your preferred systems. Let’s work together to grow your business
Purpose
BusinessIndustry
Animals & Pets, Arts & Design, Audio Services, Beauty & Cosmetics, Business Services & Consulting, Data Analytics, Ecommerce, Education, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Hardware & Electronics, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Music, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$350
|
Standard
$1,050
|
Advanced
$2,050
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 1 day |
Number of Hours of Work | 5 | 8 | 8 |
Scriptwriting | - | ||
Summary Report | - | - | |
Social Media Replies | - | ||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$10
Social Media Replies
(+ 1 Day)
+$10Frequently asked questions
About Shennel
Customer Service & Tech Support | Administrative Professional | Email
Balaclava, Jamaica - 1:29 pm local time
I specialize in handling multi-channel customer support, managing data, coordinating schedules, and keeping operations running smoothly. I'm known for my fast typing speed, attention to detail, and ability to connect with customers while solving problems quickly and efficiently.
Whether I’m assisting customers, managing files, or supporting team goals, I bring positivity, professionalism, and a results-driven mindset. I thrive in fast-paced environments, adapt quickly to new tools, and am passionate about delivering service that makes people feel valued.
Let’s connect — I’m always ready for the next opportunity to grow, support, and make a meaningful impact.
Steps for completing your project
After purchasing the project, send requirements so Shennel can start the project.
Delivery time starts when Shennel receives requirements from you.
Shennel works on your project following the steps below.
Revisions may occur after the delivery date.
Initial Discussion
We’ll start with a brief conversation to understand your business, your preferred communication style, and any tools or systems you use.
Onboarding & Access Setup
I’ll review your SOPs (if any) and get access to tools like email platforms, CRM, chat software, or calendars. I’ll also test logins and settings to ensure everything runs smoothly.