You will get Professional Customer Support Agent (9+ Years, Swedish & English)
Project details
You will get reliable, professional customer support in Swedish and English that keeps your customers satisfied and your response times low. With over 9 years of experience in remote customer service and support roles, I help businesses deliver clear, friendly, and efficient communication across email and live chat. I work independently, follow your guidelines precisely, and represent your brand professionally at all times.
Purpose
BusinessIndustry
Ecommerce, Education, Financial Services, Gaming, Logistics & Supply Chain Management, Marketing & Advertising, Media & Entertainment, Software, Telecommunications, Travel & TourismLanguage
SwedishWhat's included
| Service Tiers |
Starter
$60
|
Standard
$220
|
Advanced
$420
|
|---|---|---|---|
| Delivery Time | 7 days | 7 days | 7 days |
Number of Hours of Work | 5 | 20 | 40 |
Scriptwriting | - | - | - |
Summary Report | - | ||
Social Media Replies | - | - | - |
Email Support | |||
Live Chat Support | - |
About Patrik
Senior Customer Support Specialist | Swedish & English | 9+ Years
San Pedro, Philippines - 4:49 pm local time
Customer Service & Technical Support: Over 9 years of experience delivering remote customer support and resolving software and hardware issues with a strong focus on customer satisfaction and clear communication.
Language Skills
Bilingual Communication: Fluent in Swedish and English, with experience translating and adapting communication for international customers and global teams.
Education
Bachelor’s Degree in Computer Science: Graduated from Stockholm University, providing a solid technical foundation for troubleshooting and support work.
Approach & Strengths
Technology-Focused & Reliable: I stay up to date with modern tools and systems, adapt quickly to new platforms, and focus on providing efficient, practical solutions.
Steps for completing your project
After purchasing the project, send requirements so Patrik can start the project.
Delivery time starts when Patrik receives requirements from you.
Patrik works on your project following the steps below.
Revisions may occur after the delivery date.
Product or Service Overview
Brief description of your product or service, common customer issues, and target audience so I can provide accurate and consistent support.