You will get Professional Customer Support (Email, Chat & Phone) – French & English
Top Rated
Top Rated
Project details
Need a professional, reliable customer support expert to handle your emails, chats, and phone inquiries? I provide high-quality service, quick response times, and excellent customer satisfaction to help your business grow.
With 7 years of experience in customer service, telesales, and client satisfaction, I ensure smooth communication, issue resolution, and client retention. Whether you need live chat support, email management, or call handling, I’ve got you covered!
With 7 years of experience in customer service, telesales, and client satisfaction, I ensure smooth communication, issue resolution, and client retention. Whether you need live chat support, email management, or call handling, I’ve got you covered!
Purpose
PersonalIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Marketing & Advertising, Media & Entertainment, Music, Photography, Religion & Spirituality, Retail & Wholesale, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Writing & PublishingLanguage
FrenchWhat's included
| Service Tiers |
Starter
$120
|
Standard
$240
|
Advanced
$480
|
|---|---|---|---|
| Delivery Time | 4 days | 7 days | 14 days |
Number of Hours of Work | 10 | 20 | 40 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$12
16 reviews
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NJ
Nicolas Nathan J.
Sep 8, 2025
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amazing work with him, very reactive, understood everything
MC
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Jul 16, 2025
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Kamal G.
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ZL
Zackary L.
Jun 3, 2025
Evaluate, Improve, and Align GPT-generated French translations
Romaric is a hard working individual that was both timely and communicative.
NS
Nivida S.
May 13, 2025
Switzerland - call vape stores and tobacconists
About Romaric
French Customer Support & CRM Data Specialist - Inbound/Outbound Calls
92%
Job Success
Cotonou, Benin - 1:21 pm local time
Top Rated freelancer with a 100% Job Success Score, I have worked with international teams handling inbound and outbound communication, appointment setting, and client follow-ups with a strong focus on reliability and performance.
My approach is simple: clarity, structure, and measurable impact.
I can help you:
• Professionally manage inbound and outbound calls
• Qualify and nurture leads before closing
• Maintain a clean and organized CRM
• Ensure precise documentation and follow-up
• Represent your brand with confidence and professionalism
I understand that customer support and lead qualification are not just operational tasks — they directly impact revenue, reputation, and long-term growth.
Fluent in French and English, I am comfortable working in structured remote environments, using CRM systems, calling tools, Google Workspace, and collaborative platforms.
Clients value my work for:
✔ Professional communication
✔ Attention to detail
✔ Process discipline
✔ Accountability
✔ Long-term reliability
If you are looking for a dependable professional who can represent your business with consistency and contribute to sustainable growth, I would be glad to support your team.
Available for long-term collaboration.
Steps for completing your project
After purchasing the project, send requirements so Romaric can start the project.
Delivery time starts when Romaric receives requirements from you.
Romaric works on your project following the steps below.
Revisions may occur after the delivery date.
Initial Consultation & Setup
Review client requirements, tools, and guidelines before starting.
Onboarding & System Access
Set up accounts (if needed) and get familiar with the company’s workflow.