You will get Professional Customer Support | Email & Chat Support for Your Business
Project details
Are you looking for a professional Customer Support Specialist to handle your email, chat, and CRM communication with care, speed, and accuracy?
I’m Chimezie, a reliable and empathetic Customer Service Representative with 4+ years of experience helping businesses provide exceptional support that improves customer satisfaction and retention.
I specialize in Email & Live Chat Support, Ticket Management, CRM Handling (Zendesk, HubSpot, Freshdesk, Zoho), Order Processing, and Customer Inquiry Resolution — ensuring every client interaction reflects your brand’s professionalism and values.
Let’s work together to create a seamless customer experience that keeps your clients happy and coming back!
I’m Chimezie, a reliable and empathetic Customer Service Representative with 4+ years of experience helping businesses provide exceptional support that improves customer satisfaction and retention.
I specialize in Email & Live Chat Support, Ticket Management, CRM Handling (Zendesk, HubSpot, Freshdesk, Zoho), Order Processing, and Customer Inquiry Resolution — ensuring every client interaction reflects your brand’s professionalism and values.
Let’s work together to create a seamless customer experience that keeps your clients happy and coming back!
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$30
|
Standard
$70
|
Advanced
$400
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 7 days |
Number of Hours of Work | 4 | 8 | 40 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
About Chimezie Kingsley
Executive Assistant | Administrative Support | Customer Support Rep
Enugu, Nigeria - 2:42 am local time
Are you a busy executive struggling to balance high-level decision-making with constant administrative demands? Your time should be spent driving strategy and growth — not managing calendars, emails, or operational details.
That’s where I come in. As a Proactive Executive Assistant and Operations Partner, I help leaders like you reclaim 20+ hours per week by streamlining workflows, managing projects, coordinating teams, and ensuring your business runs efficiently behind the scenes.
With years of experience in Virtual Assistance, Customer Support, Project Management and Administrative Operations, I bring structure, clarity, and precision to your daily workflow — allowing you to focus on growth and leadership while I manage the details. From Email Management to meeting prep, project coordination to team coordination, I provide a wide range of general virtual assistance, personal and administrative support, to keep you focused on other things that need your attention.
As results-driven Executive Virtual Assistant with years of experience providing Executive Assistant, Administrative Support, and Customer support to busy professionals, Leaders and small business owners.
My mission is simple — to help you stay organized, productive, and ahead of schedule by managing your calendar, emails, clients, Time and projects with precision and care.
Whether you need calendar and inbox management, data entry, project coordination, customer service, or sales support, I offer comprehensive virtual assistance that keeps your business running smoothly.
💼 Here’s What I Can Support You and your Team With
✅ Calendar Management & Scheduling
Expert in managing schedules using Google Calendar, Outlook, and Calendly, ensuring seamless appointments, meeting coordination, and time optimization.
✅ Email Management & Communication
Skilled in handling Gmail and Outlook inboxes, I draft professional email responses, manage follow-ups, and help maintain a clean, actionable inbox.
✅ Meeting Support
I prepare clear, actionable meeting agendas and take comprehensive minutes to keep teams aligned and informed.
✅ Document, Form & Presentation Preparation
From slide presentations to spreadsheets and forms, I create polished documents using Google Workspace and Microsoft Office.
✅ Project Management & Team Coordination
Proficient in tools like Asana, Trello, Notion, HubSpot, Monday.com, and Jira to keep projects on track and teams in sync.
✅ Online Research, Lead Generation & Data Entry
Accurate and fast research, clean data entry, and targeted lead generation to support your business growth goals.
✅ File Management
Efficient organization and sharing using Google Drive, OneDrive, Dropbox, and Box.
✅ CRM Management
Experienced with various CRM systems to keep customer data organized, pipelines updated, and workflows streamlined.
✅ Travel Planning & Itinerary Management
Detailed travel support, including flight bookings, accommodation, and itinerary preparation tailored to your preferences.
✅ Customer Support
Friendly, professional support via phone calls, live chats, and email, ensuring excellent customer service
💡 My Services and Core Skills:
Executive Assistant
Personal Assistant
Customer Support/Service
My Superpowers:
ADHD Support.
Strong communication skills.
Customer management and retention.
Ability to multitask and deliver high-quality work 100% of the time.
Problem-solving skills: If there's a solution, be sure I will find it.
Customer Relationship Management (CRM)
Problem Solving & Confidentiality
Time Management & Multi-tasking
🛠 Tools & Platforms I Use
Office Suites: Microsoft Office (Word, Excel, Outlook, PowerPoint), Google Workspace (Docs, Sheets, Calendar, Drive)
Productivity Tools: Trello, Asana, ClickUp, Monday.com, Notion
Communication Tools: Slack, Zoom, Microsoft Teams, Skype, VOIP, and whatsapp
CRM & Sales Tools: HubSpot, Zoho, Mailchimp, Salesforce
Others: Canva, Dropbox, Gmail, Google Calendar
🌍 Why Clients Love Working With Me
I’m not just a task-doer — I’m a strategic partner who anticipates your needs and manages your day-to-day operations with excellence. My proactive approach, strong communication, and dedication to detail help clients reclaim their time and focus on what truly matters — growing their business.
Let’s Get Started!
Ready to partner with a reliable, organized, and highly skilled Executive Virtual Assistant?
Click “Invite to Job” or “Hire Me” — and let’s create a workflow that helps your business thrive.
I’m Kingsley, let’s make Your productivity effortless.
Steps for completing your project
After purchasing the project, send requirements so Chimezie Kingsley can start the project.
Delivery time starts when Chimezie Kingsley receives requirements from you.
Chimezie Kingsley works on your project following the steps below.
Revisions may occur after the delivery date.
Step 1: Requirement Review & Onboarding
I’ll review your business details, support channels, and specific customer service needs. I’ll request access to your communication tools (email inbox, chat app, or CRM) and clarify your preferred tone and response style to ensure brand consistency.
Step 2: Setup & System Familiarization
I’ll familiarize myself with your CRM or help desk system (e.g, Zendesk, HubSpot, Freshdesk, Zoho, or Gorgias) your FAQs and existing ticket or email templates. This ensures I understand your product, tone and workflow before responding to customers.