You will get professional customer support management for your SaaS/E-commerce business
Top Rated
Top Rated
Project details
I’ll handle your customer support with speed, clarity, and professionalism. From managing tickets and chats to handling refunds, updates, and product questions, I ensure your customers always feel heard and valued. I work with tools like Zendesk, Shopify, Akio, and Gorgias, adapting to your tone and processes to deliver consistent, high-quality service. Whether you need full or part-time help, I’ll keep your response times fast, your communication organized, and your customers satisfied — so you can focus on growing your business.
What's included
| Service Tiers |
Starter
$250
|
Standard
$400
|
Advanced
$600
|
|---|---|---|---|
| Delivery Time | 7 days | 7 days | 7 days |
Number of Hours of Work | 10 | 20 | 40 |
Scriptwriting | - | - | |
Summary Report | |||
Social Media Replies | - | - | |
Email Support | |||
Live Chat Support | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$10
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CB
Chaika B.
Feb 5, 2026
LBLX098 | French Linguists for AI Training (France)
EY
Ethel Y.
Jun 20, 2023
Native French (France) needed for sound recording project
job well done
RG
Raycho G.
Jan 10, 2023
Translations needed in local languages
Thank you! Quick, reliable, perfect communication! I totally recommend his services!
LP
Liza P.
Nov 21, 2022
Enregistrement en Français
The work was done quickly and perfectly, I recommend!
AB
Angelica B.
Oct 31, 2022
French Speakers from France needed for a recording project
About Aymeric
Customer Experience & Event Operations Specialist | SaaS & E-commerce
100%
Job Success
Antony, France - 11:42 am local time
I bridge the gap between high-touch Customer Success and flawless Event Operations. Bilingual in English and French, I ensure your international users and event attendees receive a premium, solution-oriented experience.
• CX & Support Excellence: Expert in Zendesk, Shopify, and others. Proven track record in crushing response times, managing SLAs, and driving retention for SaaS and e-commerce.
• Event Operations: End-to-end coordination, live event troubleshooting, VIP management, and community engagement.
• The Approach: Proactive, highly adaptable, and calm under pressure—ensuring every single interaction strengthens your brand.
Ready to elevate your customer experience or scale your next event? Let’s connect
Steps for completing your project
After purchasing the project, send requirements so Aymeric can start the project.
Delivery time starts when Aymeric receives requirements from you.
Aymeric works on your project following the steps below.
Revisions may occur after the delivery date.
Review & Onboarding Plan