You will get “Professional Customer Support That Builds Trust and Delights Clients”
Project details
By hiring me, you’ll get a dedicated, multilingual customer support specialist who handles every customer interaction with professionalism, empathy, and efficiency , offering expert support across phone, email, and live chat, managing escalations with care, using tools like Zendesk and Salesforce confidently, and always aiming to enhance customer satisfaction and loyalty.
Purpose
BusinessIndustry
Audio Services, Beauty & Cosmetics, Ecommerce, Education, Engineering, Food & Beverage, Hardware & Electronics, Lifestyle, Logistics & Supply Chain Management, Media & Entertainment, Real Estate, Retail & Wholesale, Software, Telecommunications, Writing & PublishingLanguage
GermanWhat's included
| Service Tiers |
Starter
$50
|
Standard
$150
|
Advanced
$300
|
|---|---|---|---|
| Delivery Time | 5 days | 10 days | 14 days |
Number of Hours of Work | 10 | 25 | 40 |
Scriptwriting | - | ||
Summary Report | - | - | |
Social Media Replies | |||
Email Support | |||
Live Chat Support | - |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$20 - $30
Additional Hour of Work
+$10
Scriptwriting
(+ 1 Day)
+$10
Summary Report
(+ 3 Days)
+$10
Live Chat Support
(+ 2 Days)
+$20Frequently asked questions
About Elma
Customer Support Specialist | Amazon Virtual Assistant
Vitisht, Albania - 3:21 pm local time
I help businesses deliver excellent customer experiences through clear communication, fast response times, and effective problem-solving, while continuously growing my knowledge of Amazon Seller Central and Amazon PPC.
Steps for completing your project
After purchasing the project, send requirements so Elma can start the project.
Delivery time starts when Elma receives requirements from you.
Elma works on your project following the steps below.
Revisions may occur after the delivery date.
Onboarding & Access Setup
Understand your business, tools, and customer service goals Gain access to CRM/ticketing platforms (e.g., Zendesk, Salesforce)
Review and Approve
Once the work is completed, you’ll have the chance to review everything carefully. If revisions are needed, I’ll handle them promptly to ensure you're fully satisfied. After your approval, the project is marked complete and payment is released.