You will get professional customer support via email, live chat, and ticket management
Project details
I provide timely, courteous, and detail-oriented support to help improve your customers' experience while allowing you to focus on growing your business. With a background in customer service and experience coordinating with clients in the logistics industry as well as handling employee inquiries via phone, e-mail and live chats, I can help your business manage customer inquiries efficiently.
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$30
|
Standard
$150
|
Advanced
$600
|
|---|---|---|---|
| Delivery Time | 1 day | 5 days | 20 days |
Number of Hours of Work | 8 | 40 | 160 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
About Rori Jo
Executive VA | Data Entry | E-commerce Operations & Customer Service
Odiongan, Philippines - 3:24 pm local time
1. ) HR Assistance: Experienced in HR shared services, case management, and coordinating workflows for onboarding, off boarding, lifecycle, payroll, and benefits support.
2.) Store & Back-Office Operations: Skilled in operational data auditing, performance tracking, updating pricing/surcharges, and creating Standard Operating Procedures (SOPs)
3.) Customer Support: Proven track record in handling live chat, resolving high-volume inquiries, and managing professional stakeholder communication
Steps for completing your project
After purchasing the project, send requirements so Rori Jo can start the project.
Delivery time starts when Rori Jo receives requirements from you.
Rori Jo works on your project following the steps below.
Revisions may occur after the delivery date.
1. Review business requirements and support guidelines.
2. Understand products, services, and customer support process.