You will get professional customer support via live chat and email
Rising Talent
Project details
You will receive a structured and professional customer support service designed to improve response quality, resolve customer issues efficiently, and enhance overall user satisfaction.
I specialize in handling customer inquiries through email and live chat, resolving technical and account-related issues, managing escalations, and ensuring smooth communication between customers and support systems.
What sets my service apart is a strong focus on clarity, empathy, and fast problem resolution. I don’t just respond to customers—I actively diagnose issues, guide users step-by-step, and ensure every case is fully resolved with a professional and structured approach.
With hands-on experience in customer support workflows, I deliver solutions that are accurate, well-documented, and aligned with industry best practices. Every interaction is handled with professionalism, patience, and attention to detail.
My goal is to help businesses maintain strong customer relationships by ensuring every support request is handled efficiently and to a high standard.
I specialize in handling customer inquiries through email and live chat, resolving technical and account-related issues, managing escalations, and ensuring smooth communication between customers and support systems.
What sets my service apart is a strong focus on clarity, empathy, and fast problem resolution. I don’t just respond to customers—I actively diagnose issues, guide users step-by-step, and ensure every case is fully resolved with a professional and structured approach.
With hands-on experience in customer support workflows, I deliver solutions that are accurate, well-documented, and aligned with industry best practices. Every interaction is handled with professionalism, patience, and attention to detail.
My goal is to help businesses maintain strong customer relationships by ensuring every support request is handled efficiently and to a high standard.
Purpose
BusinessIndustry
Business Services & Consulting, Cryptocurrency & Blockchain, Ecommerce, Software, TelecommunicationsLanguage
EnglishWhat's included
| Service Tiers |
Starter
$10
|
Standard
$30
|
Advanced
$80
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 7 days |
Number of Hours of Work | 2 | 6 | 15 |
Scriptwriting | - | - | - |
Summary Report | - | - | |
Social Media Replies | - | - | |
Email Support | |||
Live Chat Support | - |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$10 - $20
Additional Hour of Work
+$15
Summary Report
(+ 3 Days)
+$20
Social Media Replies
(+ 3 Days)
+$22
Live Chat Support
(+ 3 Days)
+$30Frequently asked questions
1 review
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PP
Prashant P.
Jun 7, 2026
Nigerian Participants Needed for Simple 50-Line Audio Recording AI Project ($5)
Dele was a pleasure to work with. He was highly professional, committed to delivering quality work, and showed great understanding of the project requirements. His experience and reliability helped the project move forward smoothly and efficiently. I truly appreciated his efforts and would be happy to collaborate with him again in the future.
About Dele
Customer Support Specialist | 24hr Response | Email,Chat & CRM Support
Ado Odo, Nigeria - 8:14 am local time
Whether it’s an overflowing inbox, unhappy customers, or a to-do list that never ends — I’m here to take it off your plate.
I’m Dele, a reliable Customer Support Specialist and Virtual Assistant helping e-commerce businesses and startups run smoother, respond faster, and grow without the overwhelm.
Here’s what I can do for you:
• 📧 Email & live chat support with 24-hour response guarantee
• 🎫 CRM management and ticket handling
• 📅 Calendar management and appointment scheduling
• 🔍 Research, data entry, and report preparation
• 📁 File organization and inbox management
• 💬 Clear, empathetic communication that retains customers
I’m detail-oriented, proactive, and comfortable working independently with minimal supervision. Whether you need a dedicated support agent, a virtual assistant to manage your day, or both — I deliver results from day one.
My background in production and quality control has sharpened my ability to stay accurate, organized, and professional under pressure — skills I bring to every client interaction.
Tools I’m familiar with: Zendesk, Google Workspace, Slack, Trello, Notion, and MS Office.
Let’s work together so you can focus on what matters most — growing your business.
📩 Message me — I typically respond within the hour.
Steps for completing your project
After purchasing the project, send requirements so Dele can start the project.
Delivery time starts when Dele receives requirements from you.
Dele works on your project following the steps below.
Revisions may occur after the delivery date.
Initial Issue Review
I will carefully review the customer’s request and all provided details to fully understand the problem.
Diagnosis & Investigation
I will identify the root cause by analyzing account data, logs, or error information where applicable.