You will get professional customer support with after-hours and weekend coverage
Rising Talent
Project details
With 3+ years of experience in customer support and truck dispatching, I help businesses maintain smooth communication and operations. My team of trained representatives manages chat, email, and call support along with business development tasks. We also offer after-hours and weekend coverage to ensure your customers are always cared for. Each project starts with an online meeting and a workflow prototype to match your exact needs.
Purpose
BusinessIndustry
Energy, Logistics & Supply Chain Management, Real Estate, Software, Telecommunications, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$8
|
Standard
$10
|
Advanced
$12
|
|---|---|---|---|
| Delivery Time | 5 days | 5 days | 7 days |
Number of Hours of Work | 8 | 8 | 24 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$5
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MS
Muhammad S.
Apr 16, 2026
E-commerce Customer Support Representative/VA Needed
About Hafiz
Dispatch | Customer Support | Appointment Scheduling
Lahore, Pakistan - 11:49 am local time
With hands-on experience in dispatch operations, customer support, and appointment scheduling, I ensure your daily operations stay organized, responsive, and stress-free.
Services I Offer:
✓ Dispatch coordination, route planning, and driver communication
✓ Real-time tracking and issue resolution
✓ Customer support with professional communication
✓ Appointment scheduling and calendar management
✓ CRM updates and workflow organization
I bring reliability, consistency, and a proactive approach to every task I handle, ensuring your operations run without disruption.
Steps for completing your project
After purchasing the project, send requirements so Hafiz can start the project.
Delivery time starts when Hafiz receives requirements from you.
Hafiz works on your project following the steps below.
Revisions may occur after the delivery date.
Online Kickoff Meeting
We will arrange an online meeting to discuss your content and requirements, then provide a video prototype of the support workflow for your review.