You will get Professional Customer Support with polite communication to boost retention
Project details
I know what it’s like when your inbox keeps filling up, messages pile in from every direction, and you barely have time to breathe — let alone reply to everyone kindly and on time. That’s where I step in.
I help businesses turn customer chaos into calm. Whether it’s answering questions, solving issues, or simply making people feel heard, I bring a touch of warmth and professionalism to every message. My goal is simple: to make your customers feel valued while giving you the freedom to focus on what truly moves your business forward.
💎 What Sets Me Apart
Empathy first: I understand that every customer wants to feel heard and respected. I listen carefully, respond kindly, and handle every message with patience and understanding.
Professional communication: Every reply reflects your brand’s voice — polite, clear, and customer-focused.
Calm under pressure: Even when things get busy, I stay organized and composed to keep responses timely and professional.
Certified expertise: I’m trained as a Virtual Assistant through Vsaavy Academy and hold Coursera and HubSpot certifications in CRM and customer management.
✨ I’m open for work and connections.
I help businesses turn customer chaos into calm. Whether it’s answering questions, solving issues, or simply making people feel heard, I bring a touch of warmth and professionalism to every message. My goal is simple: to make your customers feel valued while giving you the freedom to focus on what truly moves your business forward.
💎 What Sets Me Apart
Empathy first: I understand that every customer wants to feel heard and respected. I listen carefully, respond kindly, and handle every message with patience and understanding.
Professional communication: Every reply reflects your brand’s voice — polite, clear, and customer-focused.
Calm under pressure: Even when things get busy, I stay organized and composed to keep responses timely and professional.
Certified expertise: I’m trained as a Virtual Assistant through Vsaavy Academy and hold Coursera and HubSpot certifications in CRM and customer management.
✨ I’m open for work and connections.
Purpose
BusinessIndustry
Beauty & Cosmetics, Education, Energy, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Real Estate, Retail & Wholesale, Sports & Fitness, Travel & Tourism, WellnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$30
|
Standard
$50
|
Advanced
$150
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 4 days |
Number of Hours of Work | 5 | 10 | 25 |
Scriptwriting | - | - | |
Summary Report | - | ||
Social Media Replies | - | ||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$5
Summary Report
(+ 2 Days)
+$5
Social Media Replies
(+ 2 Days)
+$5Frequently asked questions
2 reviews
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LB
Lexie B.
Jan 11, 2026
Virtual Assistant for Boudoir Client Follow-Ups & Social Media Management
CF
Charlie F.
Dec 2, 2025
Instagram Research VA for Youth Football Players
Worked really efficiently and finished everything in a great time! Much appreciated and will be working with her again in the future
About Queen
Executive Virtual Assistant | Personal Assistant | Admin support
67%
Job Success
Owerri, Nigeria - 5:42 am local time
You didn't build your business to spend your best hours on admin. Every minute you spend chasing emails, fixing scheduling conflicts, or following up on leads is a minute taken from the work only you can do. That bottleneck? That's exactly what I remove.
I have seen it happen more than once a brilliant entrepreneur nearly loses a major client not because of bad work, but because a follow-up slipped through the cracks. No system. No one watching the gaps. Just a missed email that cost thousands.
That moment stuck with me. It's why I do what I do.
For 3 years I have delivered executive support and administrative virtual assistant services to entrepreneurs, executives, and consultants who are brilliant at their craft but stretched too thin. I have helped 10+ business owners go from overwhelmed and reactive to organized and in control and I take that quietly seriously.
What sets me apart:
Most VAs wait to be told what to do. I don't.
I notice the meeting that wasn't confirmed. I flag the follow-up that's overdue. I draft the email before you realize you need it. My clients don't check up on me because they know I am already on it.
And I'm not standing still. I'm currently expanding into automation and no-code tools building smarter workflows that make the support I offer faster and more efficient for every business I work with.
I treat your business with the same urgency and care you do. That's not a line. That's just how I work.
Here's what I take off your plate:
✔ Executive & Administrative Support : inbox management, calendar control, scheduling, travel coordination, document preparation, client onboarding
✔ Lead Follow-Up & CRM Management : pipeline tracking, prospect follow-ups, client communication via HubSpot & Pipedrive
✔ Research & Reporting : market research, competitor analysis, lead generation, online research, executive summaries
✔ Project Coordination & Operations : workflow building, task tracking, project management, SOPs, file organization
✔ Automation & No-Code Tools : building workflows that eliminate repetitive tasks and create smarter systems (Zapier, Make, and more)
Tools I work with:
Google Workspace · Microsoft Office · ClickUp · Asana · Monday · Trello · Slack · Zoom · HubSpot · Pipedrive · GoHighLevel · Zapier · Airtable · Make.
What working with me actually feels like:
You stop worrying about the small things because you know they're handled. You show up to meetings prepared. You close more clients because your follow-ups never slip. You get your time back.
That's the goal. Every single time.
If you are ready for executive virtual assistant services and administrative support that thinks ahead, communicates without being chased, and genuinely cares about your results send me a message. Let's figure out exactly how I can help.
Steps for completing your project
After purchasing the project, send requirements so Queen can start the project.
Delivery time starts when Queen receives requirements from you.
Queen works on your project following the steps below.
Revisions may occur after the delivery date.
Review Client Details
Once you place an order, I will review the information you provide( Platform access, preferred tone and customer support needs). if anything is missing, I will reach out to you for clarification before starting
Set Up and Organize
I will log in, review current conversation or tickets and set up a smooth workflow for handling messages efficiently