You will get customer inquiries and appointment scheduling virtual assistant
Project details
I offer professional customer support and appointment management services to help your business run smoothly. Whether you need assistance with email and chat support, appointment scheduling, or managing your CRM system, I can help you streamline your operations and improve client satisfaction.
My services include:
1. Managing customer inquiries efficiently via email, chat, or CRM systems
2. Appointment setting and scheduling using tools like Google Calendar, Outlook, and Calendly
3. Organizing and updating your CRM to ensure smooth client management and better communication
4. Creating customer service templates for consistent and professional responses
5. Order processing and e-commerce support to ensure timely delivery and client satisfaction
With my skills in virtual assistance, task scheduling, client management, and customer support, I’m here to make your business operations seamless and hassle-free. I will work closely with you to understand your processes, tailor solutions to fit your needs, and provide exceptional service.
My services include:
1. Managing customer inquiries efficiently via email, chat, or CRM systems
2. Appointment setting and scheduling using tools like Google Calendar, Outlook, and Calendly
3. Organizing and updating your CRM to ensure smooth client management and better communication
4. Creating customer service templates for consistent and professional responses
5. Order processing and e-commerce support to ensure timely delivery and client satisfaction
With my skills in virtual assistance, task scheduling, client management, and customer support, I’m here to make your business operations seamless and hassle-free. I will work closely with you to understand your processes, tailor solutions to fit your needs, and provide exceptional service.
Purpose
BusinessIndustry
Beauty & Cosmetics, Biotech, Business Services & Consulting, Ecommerce, Education, Fashion & Apparel, Financial Services, Food & Beverage, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Medical & Pharmaceutical, Nonprofit, Real Estate, Retail & Wholesale, Travel & Tourism, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$30
|
Standard
$60
|
Advanced
$200
|
|---|---|---|---|
| Delivery Time | 2 days | 5 days | 7 days |
Number of Hours of Work | 8 | 20 | 35 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support | - |
Frequently asked questions
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VH
Vince H.
May 16, 2026
You will get Klaviyo email flows for your Shopify store
David always does a great job. I continue to hire him for jobs.
About Afolabi
Shopify Store Designer | Klaviyo Email & SMS Marketing
Ile-Ife, Nigeria - 7:23 pm local time
My work combines Shopify store design, ecommerce setup, Klaviyo email/SMS flows, campaign strategy, and lead/customer nurturing so your store is not just beautiful — it is built to sell.
Over the past 4+ years, I have supported ecommerce, startup, SaaS, and agency teams with Shopify setup, email marketing, B2B lead generation, automation, campaign execution, and customer journey optimization.
What I can help you with
Shopify Ecommerce Store Design
I can help you design or redesign a clean, modern, mobile-friendly Shopify store that is easy to navigate and built around conversion. This includes homepage design, product pages, collection pages, navigation setup, app setup, store structure, basic SEO setup, and launch support.
Email & SMS Marketing
I build customer journeys that help ecommerce brands turn visitors and buyers into repeat customers. This includes welcome flows, abandoned cart flows, browse abandonment flows, post-purchase flows, win-back flows, newsletters, promotional campaigns, and customer nurture sequences.
Klaviyo, Mailchimp, HubSpot & ActiveCampaign Setup
I can help with email platform setup, list segmentation, automation, email copy, campaign design, flow structure, reporting, and optimization.
B2B Lead Generation
For B2B brands, agencies, and service businesses, I also help research and organize targeted lead lists, verify decision-makers, clean CRM data, and prepare outreach campaigns.
Why clients work with me
I do not just design pages or set up campaigns. I think about the full customer journey:
How visitors land on your store
What makes them trust your brand
What makes them buy
What happens after they leave
How email and SMS bring them back
How your store can generate more repeat sales over time
I have worked on projects involving Shopify ecommerce launches, 600+ product store organization, email nurture systems, B2B lead generation, campaign execution, and marketing automation.
Tools I work with
Shopify, Klaviyo, Mailchimp, ActiveCampaign, HubSpot, Lemlist, Canva, Google Workspace, CRM tools, email marketing platforms, and ecommerce apps.
My process
I review your store, brand, products, audience, and goals.
I identify what needs to be built, fixed, or improved.
I create a clear plan for the Shopify store, email system, or lead generation workflow.
I build the store pages, email flows, campaigns, or lead systems.
I provide handoff notes and recommendations for your next growth steps.
My goal is simple: help you build a Shopify store and marketing system that looks professional, earns trust, captures leads, and supports more sales.
Send me a message with your store or marketing goal, and I will recommend the best next step.
Steps for completing your project
After purchasing the project, send requirements so Afolabi can start the project.
Delivery time starts when Afolabi receives requirements from you.
Afolabi works on your project following the steps below.
Revisions may occur after the delivery date.
Setup & Configuration
A. Set up email filters and labels for efficient inquiry management. B.Integrate calendar tools with scheduling platforms (e.g., Google Calendar, Calendly) for smooth appointment management.
Develop Standard Operating Procedures (SOPs)
A. Customize CRM with relevant client data and workflows. B. Configure task management tools (e.g., Trello, Asana) to track inquiries and appointments with preferred timezones