You will get Professional Email and Live Chat Customer Support for Your Business


Project details
I’m a detail-oriented and friendly Customer Support Virtual Assistant ready to help your customers feel heard, supported, and satisfied. I have several years of Customer and User focused support under my belt, so you can focus on growing your business.
I Will:
• Respond to customer emails
• Manage support tickets in your CRM System
• Handle live chat conversations/real-time inquiries
• Reply to DMs and comments on social media
• Escalate appropriate issues that need higher attention
• Use provided templates and guidelines to ensure consistency
Why Work With Me?
• Quick learner - I adapt fast to your tone, policies, and tools
• Reliable - I show up when I say I will and keep response times consistent
• Friendly + Professional - I know how to be kind, clear, and helpful under pressure
• Flexible - Part-time or full-time around the clock availability
I Will:
• Respond to customer emails
• Manage support tickets in your CRM System
• Handle live chat conversations/real-time inquiries
• Reply to DMs and comments on social media
• Escalate appropriate issues that need higher attention
• Use provided templates and guidelines to ensure consistency
Why Work With Me?
• Quick learner - I adapt fast to your tone, policies, and tools
• Reliable - I show up when I say I will and keep response times consistent
• Friendly + Professional - I know how to be kind, clear, and helpful under pressure
• Flexible - Part-time or full-time around the clock availability
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$15
|
Standard
$120
|
Advanced
$210
|
|---|---|---|---|
| Delivery Time | 1 day | 4 days | 7 days |
Number of Hours of Work | 2 | 15 | 30 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$8
Scriptwriting
+$10
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TA
Timothy A.
Jun 9, 2025
Need Help Editing Online Data
About Gabrielle
Data Entry & AI Training Specialist
Queens County, United States - 6:07 pm local time
My name is Gabrielle. I can help you with high-volume data entry, and data annotation for machine learning. I'm detail-oriented and organized, with experience managing large amounts of complex data so I can keep your workflow running smoothly!
I can guarantee I will always follow through on my commitments. I genuinely care about making sure you get 100% of the service you request of me.
My hours are flexible, so I can work whenever suits you best.
Thanks for reading.
Steps for completing your project
After purchasing the project, send requirements so Gabrielle can start the project.
Delivery time starts when Gabrielle receives requirements from you.
Gabrielle works on your project following the steps below.
Revisions may occur after the delivery date.
Setup
Logging into all systems and check everything is working (inbox filters, macros, ticket assignments) and familiarizing myself with your products/services.
Begin Responding
Replying to emails, tickets, live chats and/or DMs utilizing response templates/guidelines, prioritizing older messages and escalating as needed. Will note common issues if any and suggest script improvements.