You will get professional email, chat, and phone customer support for your business
Project details
I provide professional, reliable, and empathetic customer support tailored to your brand’s voice. Unlike generic support, my service focuses on clear communication, fast response times, and proactive problem-solving to ensure customers feel valued and supported. With experience handling emails, live chats, and social media queries, I also deliver weekly performance insights so you can improve operations while I take care of your customers. My goal is not just to resolve tickets, but to build trust and long-term loyalty for your business.
Purpose
BusinessIndustry
Audio Services, Beauty & Cosmetics, Business Services & Consulting, Education, Events Planning, Fashion & Apparel, Financial Services, Government & Public Sector, Legal, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Music, Retail & Wholesale, Telecommunications, Travel & Tourism, Video Services, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$30
|
Standard
$90
|
Advanced
$200
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 5 days |
Number of Hours of Work | 5 | 20 | 40 |
Scriptwriting | - | - | |
Summary Report | - | ||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$5 - $20
Additional Hour of Work
+$6
Scriptwriting
(+ 1 Day)
+$6
Summary Report
(+ 1 Day)
+$6About Seyifunmi
Customer Service Representative | Email & Chat Support Specialist
Lagos, Nigeria - 11:28 pm local time
With experience supporting clients at Deloitte and Bank of Industry, I’ve developed strong communication, problem-solving, and multitasking skills. I specialize in delivering polite, professional, and empathetic support that builds trust and keeps customers loyal.
What I can help you with:
• Email support (professional, prompt, and accurate responses)
• Live chat support (friendly, fast, and solution-driven)
• Ticketing systems & CRMs (Zendesk, Freshdesk, Intercom, HubSpot – and I’m quick to learn new tools)
• Virtual assistance (scheduling, data entry, task management)
• Customer satisfaction follow-ups and reporting
Why clients choose me:
• Strong attention to detail → no missed messages
• Excellent written communication → clear, polite, and professional tone
• Organized and efficient → handle high-volume inquiries without delay
• Flexible and adaptable → I adjust quickly to your systems and brand voice
Whether you need daily inbox management, 24/7 chat monitoring, or ongoing customer support, I’ll help your business deliver top-notch service that delights your customers.
Let’s work together to create positive customer experiences that make your business stand out.
Steps for completing your project
After purchasing the project, send requirements so Seyifunmi can start the project.
Delivery time starts when Seyifunmi receives requirements from you.
Seyifunmi works on your project following the steps below.
Revisions may occur after the delivery date.
Kickoff & access (Day 0–1)
-Receive onboarding materials: brand tone guide, FAQs, access to chat/email/CRM, and preferred reporting format. -Deliverable: Project checklist and confirmed access list.
Review & setup (Day 1)
-Review documentation and test logins/accounts; create a private work folder. -Set up canned responses, tags, and ticket categories in the chat/CRM. -Deliverable: Ready-to-use response templates and workflow map.