You will get Professional Email, Chat & Customer Support for Your Store
Project details
Need dependable customer support that keeps your buyers satisfied and loyal? I provide friendly, timely, and accurate responses across email, live chat, and ticket systems—perfect for busy eCommerce or dropshipping stores.
With 4+ years of experience in customer service, I specialize in handling inquiries, tracking orders, managing returns, and ensuring a seamless experience for your customers. I work with Shopify, Gmail, Zendesk, Gorgias, and more to make sure your support is consistent and efficient.
✅ Fast & polite email support (Gmail, Helpdesk, Zoho)
✅ Live chat support (Gorgias, Intercom, Shopify Inbox)
✅ Return & refund coordination
✅ Order status updates & tracking
✅ Complaint resolution & customer satisfaction management
Let’s build a smooth, responsive support system that helps your store grow!
With 4+ years of experience in customer service, I specialize in handling inquiries, tracking orders, managing returns, and ensuring a seamless experience for your customers. I work with Shopify, Gmail, Zendesk, Gorgias, and more to make sure your support is consistent and efficient.
✅ Fast & polite email support (Gmail, Helpdesk, Zoho)
✅ Live chat support (Gorgias, Intercom, Shopify Inbox)
✅ Return & refund coordination
✅ Order status updates & tracking
✅ Complaint resolution & customer satisfaction management
Let’s build a smooth, responsive support system that helps your store grow!
Purpose
BusinessIndustry
Architecture & Interior Design, Audio Services, Beauty & Cosmetics, Business Services & Consulting, Data Analytics, Ecommerce, Education, Events Planning, Hardware & ElectronicsLanguage
EnglishWhat's included $25
These options are included with the project scope.
$25
- Delivery Time 3 days
- Email Support
- Live Chat Support
5 reviews
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AW
Annie W.
Apr 5, 2025
Shopify Product Listing Specialist for Powersports
Very grateful for his responsiveness and attention to detail.
RS
Ricky S.
Aug 31, 2024
Experienced Product Researcher
Great researcher. I like to work with him again. Thank you Ubaid
RS
Ricky S.
Aug 21, 2024
Shopify Product Listing Specialist
Highly recommend Ubaid Malik! Excellent work, attention to detail & timely delivery. Looking forward to working with them again!"
NS
Nev S.
Aug 7, 2024
Need Shopify Theme Customized - Front End
Thank you for the help Ubaid
SW
Stijn W.
Aug 6, 2024
Sheet managment
good communication
About Shehryar
Shopify Expert | Product Listing | Dropshipping | Customer Service
77%
Job Success
Shujaabad, Pakistan - 5:34 am local time
I’m Shehryar 𝐌𝐚𝐥𝐢𝐤, an experienced 𝐒𝐡𝐨𝐩𝐢𝐟𝐲 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭 & 𝐄-𝐜𝐨𝐦𝐦𝐞𝐫𝐜𝐞 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭 with 𝟒+ 𝐲𝐞𝐚𝐫𝐬 of success 𝐦𝐚𝐧𝐚𝐠𝐢𝐧𝐠 𝐬𝐭𝐨𝐫𝐞𝐬, 𝐩𝐫𝐨𝐜𝐞𝐬𝐬𝐢𝐧𝐠 𝐨𝐫𝐝𝐞𝐫𝐬, 𝐡𝐚𝐧𝐝𝐥𝐢𝐧𝐠 𝐩𝐫𝐨𝐝𝐮𝐜𝐭 𝐥𝐢𝐬𝐭𝐢𝐧𝐠𝐬, and providing responsive 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐮𝐩𝐩𝐨𝐫𝐭. I bring efficiency, attention to detail, and a strong understanding of eCommerce workflows that boost store performance.
🔧 𝐖𝐡𝐚𝐭 𝐈 𝐎𝐟𝐟𝐞𝐫:
🛍️ 𝐒𝐡𝐨𝐩𝐢𝐟𝐲 𝐒𝐭𝐨𝐫𝐞 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 & 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐋𝐢𝐬𝐭𝐢𝐧𝐠𝐬
✅ Shopify store setup (themes, templates, apps, pages)
✅ Product listing creation: titles, descriptions, tags, SEO formatting
✅ High-converting product research via AliExpress, Oberlo, DSers
✅ Variant, pricing, image & inventory management
✅ Product page optimization for sales and UX
💬 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 & 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧
✅ Live chat, email, ticket & inbox support (Zendesk, Intercom, Freshdesk)
✅ Order updates, issue handling, refunds, and dispute resolution
✅ Social media response management (Facebook, Instagram, Messenger)
✅ Tools: Help Scout, Gorgias, HubSpot, Salesforce
📈 𝐄-𝐜𝐨𝐦𝐦𝐞𝐫𝐜𝐞 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 & 𝐀𝐝𝐦𝐢𝐧 𝐇𝐞𝐥𝐩
✅ Order processing, tracking, and follow-ups
✅ Complaint logging, feedback documentation & CRM usage
✅ Store performance reporting & competitor research
✅ Support across industries: Fashion, Tech, Food, Retail, and more
🧰 𝐓𝐨𝐨𝐥𝐬 & 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬 𝐈 𝐖𝐨𝐫𝐤 𝐖𝐢𝐭𝐡:
✔ Shopify, Oberlo, DSers, AliExpress, Wix
✔ Zendesk, Intercom, Freshdesk, Help Scout, Gorgias
✔ Canva, Trello, Notion, Google Sheets, Slack, Gmail
💡 𝐖𝐡𝐲 𝐂𝐥𝐢𝐞𝐧𝐭𝐬 𝐂𝐡𝐨𝐨𝐬𝐞 𝐌𝐞:
✔ 4+ years of hands-on Shopify experience
✔ Deep understanding of product listing & eCommerce strategy
✔ Clear, friendly, and efficient communication
✔ Available for full-time or part-time support
✔ Fast turnaround, scalable support, and a proactive attitude
📩 𝐋𝐞𝐭’𝐬 𝐁𝐮𝐢𝐥𝐝 𝐚𝐧𝐝 𝐒𝐜𝐚𝐥𝐞 𝐘𝐨𝐮𝐫 𝐒𝐡𝐨𝐩𝐢𝐟𝐲 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐓𝐨𝐠𝐞𝐭𝐡𝐞𝐫
From pixel-perfect product listings to full store management and support — I’m ready to be your go-to VA for everything Shopify. Let’s chat today and make your store run smarter, faster, and better.
✅ 𝐊𝐞𝐲𝐰𝐨𝐫𝐝𝐬 :
Shopify expert, Shopify virtual assistant, Shopify product listing expert, Shopify store setup, Shopify dropshipping VA, Shopify store management, product research specialist, Oberlo expert, DSers fulfillment assistant, AliExpress product researcher, Shopify store design, Shopify apps integration, Shopify theme customization, Shopify backend support, Shopify SEO expert, SEO product listings Shopify, Shopify template setup, Shopify admin tasks, Shopify order fulfillment, Shopify order processing VA, customer support Shopify, live chat Shopify assistant, email support Shopify, Shopify helpdesk expert, Gorgias support agent, Zendesk Shopify VA, Shopify CRM specialist, ticket resolution expert, Shopify refund and return handler, Shopify inbox management, Shopify complaint resolution, private label dropshipping VA, print-on-demand Shopify expert, high-converting product description writer, Shopify product import specialist, smart collections and tag manager, Shopify marketing assistant, eCommerce support VA, Shopify performance optimization, product page optimization Shopify, winning product hunter, Shopify assistant, Shopify backend VA.
Steps for completing your project
After purchasing the project, send requirements so Shehryar can start the project.
Delivery time starts when Shehryar receives requirements from you.
Shehryar works on your project following the steps below.
Revisions may occur after the delivery date.
Client needs to answer before I can start working