You will get Professional Guest Messaging for Airbnb Hosts
Project details
You will get reliable guest communication that protects your ratings and keeps guests well-informed from booking to check-out. Every message is handled in a calm, professional tone, with quick responses and accurate details. Hosts who want consistency and no missed messages get a steady hand here.
Project Type
Virtual Assistance, Customer SupportWhat's included
| Service Tiers |
Starter
$15
|
Standard
$30
|
Advanced
$40
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 3 days |
Number of Revisions | 1 | 2 | 3 |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$20 - $30Frequently asked questions
About Ndukwe
Customer Support Specialist | Live Chat & Email | Zendesk & HubSpot
Umuahia, Nigeria - 8:37 am local time
I provide reliable virtual assistance for Airbnb and short-term rental hosts who want smooth day-to-day operations and better guest experiences.
Here is how I can support your business:
✅ Guest Communication & Customer Support:
I respond promptly to guest inquiries, booking requests, and check-in questions with a professional and hospitality-focused approach that helps create positive guest experiences and better reviews.
✅ Short-Term Rental Operations Support:
I assist with check-in and check-out coordination, calendar management, cleaner scheduling, maintenance follow-ups, and daily operational tasks to help your property run smoothly.
✅ Listing Support & Administrative Assistance:
I help with listing updates, booking records, file organization, data entry, and basic administrative tasks using Google Docs, Google Sheets, Microsoft Excel, and other virtual collaboration tools.
✅ Email & Online Chat Management:
I maintain clear and professional communication across Airbnb, VRBO, email, and messaging platforms while ensuring guests receive timely responses.
✅ Listing Optimization Support:
I assist with improving listing descriptions, visibility, and overall presentation to help attract more bookings and improve guest satisfaction.
Tools I work with include Airbnb, VRBO, Google Workspace, Microsoft Excel, Slack, Zoom, and Canva.
I am detail-oriented, organized, responsive, and easy to work with. If you need someone reliable to manage guest communication, coordinate operations, and support your short-term rental business day to day, I am ready to help.
Send me a message. Let’s discuss how I can support your property.
Steps for completing your project
After purchasing the project, send requirements so Ndukwe can start the project.
Delivery time starts when Ndukwe receives requirements from you.
Ndukwe works on your project following the steps below.
Revisions may occur after the delivery date.
Understand Your Booking Flow
I review your guest details, listing information and house guideline to know exactly what guests need.
Build a Smooth Messaging System
I create each message ( Pre-Stay, Welcome, Instructions, First- night, Checkout, review) so guests receive the right information at the right time.