You will get Professional live chat and customer email support


Project details
Keep your customers happy with fast, empathetic, and professional support.I provide reliable live chat, email, and social media customer service to help your business maintain high satisfaction ratings. I adapt quickly to your brand's tone and guidelines.
What I can handle for you:
Responding to live chat inquiries in real-time
Answering customer support emails (Zendesk, Freshdesk, Gmail)
Managing customer messages and comments on Instagram/Facebook
Handling order tracking updates, refunds, and basic troubleshooting
Let's provide an excellent experience for your customers!
What I can handle for you:
Responding to live chat inquiries in real-time
Answering customer support emails (Zendesk, Freshdesk, Gmail)
Managing customer messages and comments on Instagram/Facebook
Handling order tracking updates, refunds, and basic troubleshooting
Let's provide an excellent experience for your customers!
Purpose
BusinessIndustry
Business Services & Consulting, Ecommerce, Retail & WholesaleLanguage
EnglishWhat's included
| Service Tiers |
Starter
$12
|
Standard
$60
|
Advanced
$120
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 5 days |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | - | - |
Email Support | - | - | - |
Live Chat Support | - | - | - |
About Charissa
Lead Generation Specialist | Shopify Virtual Assistant | Data Entry &
Davao, Philippines - 8:40 am local time
I help businesses with lead generation, web research, data entry, Shopify store management, and product listing. I am detail-oriented, organized, and committed to delivering accurate work on time.
My services include:
Lead Generation & Prospect Research
B2B Lead List Building
Data Entry & Data Management
Shopify Product Listing & Store Maintenance
Web Research
CRM Data Entry (HubSpot, spreadsheets, and databases)
Email List Building
Administrative Support
I am eager to learn, adapt quickly, and provide high-quality support that helps businesses stay organized and grow efficiently.
If you're looking for a dedicated Virtual Assistant who values accuracy, communication, and professionalism, I'd be happy to discuss how I can support your business.
Let's work together to achieve your goals.
Steps for completing your project
After purchasing the project, send requirements so Charissa can start the project.
Delivery time starts when Charissa receives requirements from you.
Charissa works on your project following the steps below.
Revisions may occur after the delivery date.
Onboarding
Client provides access to support tools and shares their FAQ document.
Setup & Review
I review product details, brand tone guidelines, and common solutions