You will get Professional Live Chat Support for Your Business (Daily/Weekly)
Rising Talent
Rising Talent
Project details
I provide professional Email & Chat Customer Support with fast responses, clear communication, and a friendly brand-aligned tone. With years of experience in e-commerce, service-based businesses, and global customer environments, I handle queries accurately and always maintain a calm, helpful approach.
You will receive reliable daily support, organized ticket updates, customer issue resolutions, order assistance, and smooth back-office operations. My focus is to reduce your workload, improve your response times, and create a positive experience for your customers.
Every message I send is thoughtful, human, and aligned with your guidelines — delivering support that feels like an extension of your team.
You will receive reliable daily support, organized ticket updates, customer issue resolutions, order assistance, and smooth back-office operations. My focus is to reduce your workload, improve your response times, and create a positive experience for your customers.
Every message I send is thoughtful, human, and aligned with your guidelines — delivering support that feels like an extension of your team.
Purpose
BusinessIndustry
Business Services & Consulting, Ecommerce, Logistics & Supply Chain Management, Marketing & Advertising, Real Estate, Retail & Wholesale, Software, TelecommunicationsLanguage
EnglishWhat's included
| Service Tiers |
Starter
$15
|
Standard
$40
|
Advanced
$75
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 1 day |
Number of Hours of Work | 1 | 3 | 6 |
Scriptwriting | - | - | - |
Summary Report | - | ||
Social Media Replies | - | - | |
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$15
Priority Same-Day Response
+$15
Weekend Support Availability
+$20
Ticket Inbox Cleanup
+$15Frequently asked questions
About Sneha
Virtual Assistant | Data Entry | Lead Generation | Customer Support Sp
Mumbai, India - 6:29 am local time
✔ Customer Support (Chat / Email)
✔ Data Entry & Spreadsheet Management
✔ Lead Generation & Prospect List Building
✔ Web Research & Admin Support
My goal is to help your business stay organized, efficient, and responsive with fast, accurate and reliable work — every single day.
🔹 Data Entry & Admin Support
Accurate data entry (CRM, Sheets, Excel)
Formatting, cleaning & organizing large datasets
PDF to Word/Excel conversion
Document formatting (MS Word + Google Docs)
Creating reports, trackers, dashboards
Calendar management & operational tasks
🔹 Lead Generation & Prospect List Building
LinkedIn research
Finding verified business emails
Targeted prospect lists for outreach
Collecting company details, decision-maker info
Avoiding duplicates, ensuring accuracy
Google Sheets–ready clean formatting
Tools I use:
LinkedIn, Google Sheets, Excel, Apollo*, HubSpot*, Notion, web search tools
(*beginner but fast learner)
🔹 Customer Support (Chat, Email, Back-Office)
Real-time chat support
Email handling (clear, empathetic & professional tone)
Ticketing systems (Zendesk, Freshdesk, Gorgias)
Order updates, refunds, account queries
Fraud checks, KYC verification
SLA-based workflow & documentation
🔹 What You Get Working With Me
100% error-free work
Fast delivery & consistent communication
High attention to detail
Reliable long-term support
A friendly, accountable professional
Ability to learn any tool quickly
If you need a dependable VA who can manage support, research, data entry, or list building with accuracy and speed — I’m ready to help.
Let’s work together!
Steps for completing your project
After purchasing the project, send requirements so Sneha can start the project.
Delivery time starts when Sneha receives requirements from you.
Sneha works on your project following the steps below.
Revisions may occur after the delivery date.
Review Requirements
I review your brand guidelines, access credentials, support tools, and any instructions you provide.
Initial Setup
I set up the inbox/chat workspace, understand your FAQs, templates, and previous customer interactions.