You will get professional live chat support that boosts customer retention.
Project details
I provide professional live chat customer support for businesses that value fast, clear, and customer-focused service. With over 8 years of experience in customer support and virtual assistance, I help companies manage real-time chat inquiries, handle high-volume conversations, resolve issues efficiently, and document interactions accurately in CRM systems. I am reliable, detail-oriented, and focused on delivering excellent customer experiences while meeting response time and quality standards.
Purpose
BusinessIndustry
Ecommerce, Lifestyle, TelecommunicationsLanguage
EnglishWhat's included
| Service Tiers |
Starter
$50
|
Standard
$100
|
Advanced
$200
|
|---|---|---|---|
| Delivery Time | 7 days | 7 days | 7 days |
Number of Hours of Work | 10 | 20 | 17 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support | - |
Optional add-ons
You can add these on the next page.
Live Chat Support
(+ 5 Days)
+$5Frequently asked questions
About Anne
Virtual Assistant | Customer Service | Email & Calendar Management
Nairobi, Kenya - 7:00 am local time
💡 What I Offer:
✔ Efficient email management – organizing, responding, and prioritizing messages
✔ Seamless calendar management – scheduling appointments and managing time efficiently
✔ Professional customer support – ensuring client satisfaction with clear and friendly communication
✔ Meeting Preparation – ensuring all necessary materials and details are in place
✔ Task & Project Management – keeping workflows organized and on schedule
✔ Data Entry – maintaining accurate and up-to-date records
✔ Social Media Management – handling posts, engagement, and content scheduling
I am proactive, organized, and dedicated to keeping your operations running smoothly. Let’s connect and make your workflow stress-free!
Steps for completing your project
After purchasing the project, send requirements so Anne can start the project.
Delivery time starts when Anne receives requirements from you.
Anne works on your project following the steps below.
Revisions may occur after the delivery date.
Project Onboarding & Setup
The client shares business details, live chat platform access, support guidelines, FAQs, and preferred working hours to ensure a smooth start.
Live Chat Customer Support Delivery
I provide real-time live chat support, handle customer inquiries, resolve issues, escalate complex cases when needed, and document all interactions in the CRM or support system.