You will get professional management of your e-commerce disputes and chargebacks
Project details
Stop losing revenue to disputes. With my specialized expertise in e-commerce, I help you resolve PayPal, Stripe, Shopify, and eBay disputes efficiently. My approach is simple: I audit your case, build a strong defense, and manage the entire resolution process for you. You get to focus on growing your store while I secure your hard-earned sales. My work is professional, transparent, and results-oriented. Let’s protect your business together.
Industry
Business, Consumer Goods, Ecommerce, Financial Services/Banking, Logistics & Supply Chain Management, Retail & WholesalePlatform
Amazon, eBay, ShopifyLanguage
EnglishWhat's included
| Service Tiers |
Starter
$100
|
Standard
$135
|
Advanced
$190
|
|---|---|---|---|
| Delivery Time | 7 days | 7 days | 7 days |
Management Duration (Days) | 10 | 10 | 10 |
Inventory Management | - | - | - |
Order Management | - | - | |
Customer Assistance | |||
Payment Processing | - | ||
Product Offers & Promotions | - | - | - |
Reporting | - |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$20 - $30
Additional Management Day
(+ 1 Day)
+$20
Reporting
(+ 1 Day)
+$15About Fusion
E-commerce Operations & Customer Support Specialist
Casablanca, Morocco - 5:01 pm local time
With over 15 years of experience in high-pressure client-facing roles, I offer a unique combination of strategic e-commerce management and world-class customer support. Whether you are running a dropshipping business or selling your own physical products, I provide the operational efficiency you need to scale.
What I bring to your business:
Store Management: Comprehensive administration of Shopify and PrestaShop storefronts (daily operations, product listings, and order processing).
Dropshipping Expert: Seamless fulfillment coordination using DSers, AliExpress, CJdropshipping, and Zendrop.
Marketplace Operations: Proven track record in managing eBay and Amazon seller accounts, ensuring inventory accuracy and smooth logistics.
Risk & Dispute Management: Specialized in protecting your business health. I handle high-stakes customer issues, including PayPal disputes and Shopify chargebacks, with a focus on successful resolution and customer retention.
Customer Excellence: Backed by 7 years of experience in multinational call centers (including training new teams), I handle support with professional communication, empathy, and efficiency to maintain your brand reputation.
Why work with me?
I am not just an assistant; I am a dedicated partner committed to the smooth running of your store. My background in large-scale customer service centers has instilled in me a "get-it-done" mindset, ensuring that your order pipelines remain clean and your customers happy.
I am highly reliable, organized, and take full ownership of every task, from the moment an order is placed to its final delivery.
Let’s discuss how I can help you save time and secure your business operations. Click the "Invite" button to start a conversation!
Steps for completing your project
After purchasing the project, send requirements so Fusion can start the project.
Delivery time starts when Fusion receives requirements from you.
Fusion works on your project following the steps below.
Revisions may occur after the delivery date.
Audit and Case Analysis
I will review all the documentation and information provided to identify the root cause of the dispute or operational issue.
Strategic Action Plan
Based on the audit, I will execute the necessary steps (such as drafting responses, contacting support, or adjusting account settings) to resolve the matter efficiently.