You will get professional non-voice chat and email customer support
Project details
Looking for a dedicated, professional support agent to manage your customer chats and emails? I provide high-quality, non-voice customer service to keep your response times low and your customer satisfaction high.
What you get with this project:
• Fast, polite live chat and ticketing responses
• Professional email management and inbox organization
• Accurate order tracking and refund processing support
• Multi-channel communication (Slack, Intercom, Zendesk)
I am detail-oriented, adapt quickly to brand guidelines, and maintain absolute confidentiality. Let’s deliver an exceptional support experience to your users!
What you get with this project:
• Fast, polite live chat and ticketing responses
• Professional email management and inbox organization
• Accurate order tracking and refund processing support
• Multi-channel communication (Slack, Intercom, Zendesk)
I am detail-oriented, adapt quickly to brand guidelines, and maintain absolute confidentiality. Let’s deliver an exceptional support experience to your users!
Purpose
BusinessIndustry
EcommerceLanguage
EnglishWhat's included
| Service Tiers |
Starter
$10
|
Standard
$25
|
Advanced
$50
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 2 days |
Number of Hours of Work | 2 | 4 | 8 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | - | - |
Email Support | |||
Live Chat Support |
About Charissa
Lead Generation Specialist | Shopify Virtual Assistant | Data Entry &
Davao, Philippines - 10:49 am local time
I help businesses with lead generation, web research, data entry, Shopify store management, and product listing. I am detail-oriented, organized, and committed to delivering accurate work on time.
My services include:
Lead Generation & Prospect Research
B2B Lead List Building
Data Entry & Data Management
Shopify Product Listing & Store Maintenance
Web Research
CRM Data Entry (HubSpot, spreadsheets, and databases)
Email List Building
Administrative Support
I am eager to learn, adapt quickly, and provide high-quality support that helps businesses stay organized and grow efficiently.
If you're looking for a dedicated Virtual Assistant who values accuracy, communication, and professionalism, I'd be happy to discuss how I can support your business.
Let's work together to achieve your goals.
Steps for completing your project
After purchasing the project, send requirements so Charissa can start the project.
Delivery time starts when Charissa receives requirements from you.
Charissa works on your project following the steps below.
Revisions may occur after the delivery date.
Onboarding & Access Setup
Client provides platform access (Zendesk, Intercom, Slack, etc.) and shares any existing FAQs, response templates, or brand guidelines.
Guidelines & Tool Review
I thoroughly study your product, common customer queries, and internal processes to ensure tone and policy alignment.