You will get professional Paypal Open Cases/Disputes/Chargebacks Handling
Project details
You will get your PayPal open cases, disputes/chargebacks handled in a timely manner. With over 2+ years of PayPal open cases, disputes, chargebacks resolutions and refunds processing. I always seek accuracy and data compliance for my clients business positive outcome. I never give up on a case and always give my best following my client's policies and terms of business.
Industry
EcommercePlatform
Amazon, Shopify, WooCommerceLanguage
EnglishWhat's included
| Service Tiers |
Starter
$20
|
Standard
$250
|
Advanced
$500
|
|---|---|---|---|
| Delivery Time | 1 day | 15 days | 30 days |
Management Duration (Days) | 1 | 15 | 30 |
Inventory Management | - | - | - |
Order Management | |||
Customer Assistance | |||
Payment Processing | |||
Product Offers & Promotions | - | - | - |
Reporting |
Frequently asked questions
11 reviews
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This project doesn't have any reviews.
FL
Flavio L.
Apr 16, 2024
(EU-based candidates only) - Fraud monitoring agents for tech startup (linked to customer service)
Thank you Ana for your help!
PP
Pablo P.
Feb 20, 2023
Customer service for ecommerce
ME
Matteo E.
Feb 19, 2023
Customer Service, Translator and Proofreader: Portuguese
FL
Frank L.
May 31, 2022
Healthcare Startup Looking for Email Support (Freshdesk)
Great freelancer. Would recommend.
SG
Sara G.
Apr 7, 2022
Traducción y atención al cliente Portugal
Gracias por tu ayuda Ana, ha sido un placer trabajar juntos en ese proyecto!
About Ana
Senior Customer Service and Shopify VA
Olhao, Portugal - 7:14 am local time
I enjoy a challenge and continually stay abreast of the latest advancements in the industry of e-commerce.
Area of expertise:
. Team leader by supporting, advising and coaching existing and new colleges;
. Solving customer issues and complaints:
. Team tickets and refunds QA;
. Tickets escalations handling;
Others:
. Multi-task, problem-solving and detail orientated;
. Fluent in English, Portuguese and Spanish;
. Time Management, high FCR and SLA;
Steps for completing your project
After purchasing the project, send requirements so Ana can start the project.
Delivery time starts when Ana receives requirements from you.
Ana works on your project following the steps below.
Revisions may occur after the delivery date.
Verification
I will check customers orders details, billing info, and shipping status;
Collect Evidence
I will collect all evidence and verify conformities.