You will get professional short-term rental guest communication support
Project details
Stop stressing over your inbox. Let me handle your guests.
As an Airbnb host, your response time shapes your reputation. I provide professional guest communication support so you can deliver a 5-star experience without being tied to your phone 24/7.
What I bring to your property:
• Fast responses to guest inquiries to help protect your ranking
• Check-in, check-out, and reservation communication
• Warm, professional messaging tailored to your hosting style
• Calm support for guest concerns and routine issues
• Proactive follow-ups that help improve reviews and guest satisfaction
Why choose this service?
With a background in stakeholder management and quality control, I understand that every guest interaction matters. Whether you manage one listing or a small portfolio, I provide dependable support that helps you save time, stay organized, and host with confidence.
First-time buyer special:
Message me for a custom 1-day trial and see how I handle your guest communication before committing to a longer package.
As an Airbnb host, your response time shapes your reputation. I provide professional guest communication support so you can deliver a 5-star experience without being tied to your phone 24/7.
What I bring to your property:
• Fast responses to guest inquiries to help protect your ranking
• Check-in, check-out, and reservation communication
• Warm, professional messaging tailored to your hosting style
• Calm support for guest concerns and routine issues
• Proactive follow-ups that help improve reviews and guest satisfaction
Why choose this service?
With a background in stakeholder management and quality control, I understand that every guest interaction matters. Whether you manage one listing or a small portfolio, I provide dependable support that helps you save time, stay organized, and host with confidence.
First-time buyer special:
Message me for a custom 1-day trial and see how I handle your guest communication before committing to a longer package.
Purpose
PersonalIndustry
Architecture & Interior Design, Arts & Design, Business Services & Consulting, Construction, Ecommerce, Events Planning, Fashion & Apparel, Financial Services, Lifestyle, Logistics & Supply Chain Management, Marketing & Advertising, Real Estate, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$29
|
Standard
$89
|
Advanced
$199
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 7 days |
Number of Hours of Work | 2 | 5 | 12 |
Scriptwriting | - | - | - |
Summary Report | - | ||
Social Media Replies | - | - | - |
Email Support | |||
Live Chat Support |
Frequently asked questions
About Sandra
Virtual Assistance | Business Operations, Executive Support
Nairobi, Kenya - 3:40 pm local time
Steps for completing your project
After purchasing the project, send requirements so Sandra can start the project.
Delivery time starts when Sandra receives requirements from you.
Sandra works on your project following the steps below.
Revisions may occur after the delivery date.
Listing Review & Setup
I review your listing, house rules, check-in process, and communication preferences.
Access & Workflow Alignment
I get access as a co-host or through your messaging platform and align with your process.