You will get professional Virtual Assistance and Managed 24/7 Back Office Operations
Rising Talent
Rising Talent
Project details
Scale your business with a Dallas-managed, 24/7 Virtual Assistance team.
Core VA Services:
• 24/7 Support: Professional Email, Live Chat, and Phone handling.
• Back-Office Ops: Specialized support for Logistics and Real Estate.
• CRM & Lead Gen: Database management, skip tracing, and appointment setting.
• KPI Reporting: Daily performance updates to ensure your ROI is tracked.
• Let’s build the operational engine that fuels your growth. Start your managed pilot today.
Core VA Services:
• 24/7 Support: Professional Email, Live Chat, and Phone handling.
• Back-Office Ops: Specialized support for Logistics and Real Estate.
• CRM & Lead Gen: Database management, skip tracing, and appointment setting.
• KPI Reporting: Daily performance updates to ensure your ROI is tracked.
• Let’s build the operational engine that fuels your growth. Start your managed pilot today.
Purpose
BusinessIndustry
Construction, Ecommerce, Fashion & Apparel, Financial Services, Food & Beverage, Logistics & Supply Chain Management, Marketing & Advertising, Real Estate, TelecommunicationsLanguage
EnglishWhat's included
| Service Tiers |
Starter
$350
|
Standard
$950
|
Advanced
$2,450
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 7 days |
Number of Hours of Work | 20 | 40 | 100 |
Scriptwriting | - | ||
Summary Report | |||
Social Media Replies | - | ||
Email Support | |||
Live Chat Support | - |
Frequently asked questions
About Md Musnad E
Lead Generation, Sales Ops & Customer Support | Scalable Teams
Lewisville, United States - 1:15 pm local time
I build and manage dedicated teams that handle lead generation, customer support, and back-office operations, so you can focus on closing and scaling.
I specialize in Business Process Outsourcing (BPO), lead generation, customer support, and operational infrastructure. As your US-based point of contact in Lewisville, TX, I ensure accountability and strategy, while my 480+ seat offshore team executes at scale.
Think of me as the architect. My agency is the engine.
Execution Framework:
Operational Blueprint: I analyze bottlenecks in lead generation, sales pipelines, customer support, and backend operations, then design systems to improve efficiency and scalability.
Team Deployment: I provide trained teams for cold calling, appointment setting, customer support, virtual assistance, logistics back office, and healthcare support, integrated into your workflow.
Performance Management: I manage KPIs, QA, reporting, and SLAs so you focus on growth, not daily operations.
Core Services:
Lead Generation & Sales: B2B/B2C cold calling, appointment setting, and pipeline building for industries like janitorial, solar, MCA, and real estate.
Customer Support & Back Office: 24/7 call center, email/chat support, dispatch, data entry, and CRM management.
Logistics & Operations: Freight dispatch, load tracking, BOL processing, and TMS management (McLeod, DAT, Truckstop).
Healthcare Support: Medical billing, AR follow-up, insurance verification, and RCM support.
Software & Digital: Custom CRM/ERP development, web/mobile apps, SEO, and digital marketing.
If you’re ready to move beyond task outsourcing and build a scalable, process-driven operation, let’s connect.
Send a message to discuss your project or schedule a quick strategy call.
Steps for completing your project
After purchasing the project, send requirements so Md Musnad E can start the project.
Delivery time starts when Md Musnad E receives requirements from you.
Md Musnad E works on your project following the steps below.
Revisions may occur after the delivery date.
Operational Audit & System Integration
We review your current workflows, audit your CRM, and set up the technical infrastructure for our 24/7 team.
Agent Training & Knowledge Transfer
Our Dallas team trains the dedicated offshore specialists on your brand voice, product knowledge, and specialized scripts.