You will get Professional Virtual Assistant for Customer Support & CRM
Project details
Are you looking for a reliable Virtual Assistant to manage your customer support, CRM, and daily administrative tasks? I provide professional virtual assistance focused on customer service, account management, office administration, and Odoo ERP support. I can handle emails, schedule meetings, manage calendars, organize documents, update CRM records, follow up with clients, and ensure smooth communication. I also support Odoo ERP sales and account management by tracking leads, updating pipelines, and maintaining accurate client records. My goal is to keep your business organized, improve response time, and increase customer satisfaction. With strong communication skills and attention to detail, I help businesses save time and operate efficiently. Whether you need ongoing customer support, client account management, or structured administrative assistance, I am here to support your growth and daily operations.
What's included $180
These options are included with the project scope.
$180
- Delivery Time 7 days
About Hira
Ecommerce Customer Support Expert | CRM | Customer Service | VA
Islamabad, Pakistan - 6:50 pm local time
Are you struggling with slow responses, too many support tickets, unhappy customers, or messy CRM data?
Many ecommerce businesses lose repeat customers because support is delayed, orders are not tracked properly, and follow-ups are missed. When communication is not clear, customer trust goes down.
I help ecommerce businesses fix this.
I manage customer emails, live chat, order issues, refunds, returns, and CRM updates in a professional and organized way. My goal is simple — faster responses, happy customers, and smooth daily operations.
➤𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲𝘀
✔ Ecommerce Customer Support
✔ CRM Management & Organization
✔ Order Management & Tracking
✔ Refund & Return Handling
✔ Email & Live Chat Support
✔ Client Success & Retention
✔ Helpdesk & Ticket Management
➤ 𝗦𝗸𝗶𝗹𝗹𝘀
✔ Customer Communication
✔ Conflict Resolution
✔ CRM Data Cleanup
✔ Ticket Handling (High Volume)
✔ Order Processing
✔ Follow-Up Management
✔ Problem Solving
✔ Time Management
➤𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀
✔ Customer Email Support
✔ Live Chat & Online Chat Support
✔ Order Tracking & Issue Resolution
✔ Refunds & Cancellations Handling
✔ CRM Updates & Organization
✔ Customer Complaint Resolution
✔ Daily Support Reporting
✔ Customer Satisfaction Improvement
➤𝗪𝗼𝗿𝗸𝗶𝗻𝗴 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲
✔ 5+ Years in Customer Service & CRM
✔ Managed 100+ Tickets Daily
✔ Ecommerce Support Specialist
✔ CRM & Helpdesk Support Handler
✔ Client Success & Retention Focus
➤𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝘆
✔ Ecommerce Stores
✔ Shopify Businesses
✔ Dropshipping Stores
✔ Online Retail Brands
✔ Service-Based Businesses
➤𝗗𝗼𝗺𝗮𝗶𝗻
✔ Customer Support
✔ Customer Service
✔ CRM Management
✔ Order Management
✔ Client Success
✔ Helpdesk Support
➤𝗧𝗼𝗼𝗹𝘀
✔ Shopify
✔ Zendesk
✔ HubSpot
✔ Salesforce
✔ Odoo CRM
✔ ClickUp
✔ Asana
✔ Slack
✔ Live Chat Software
➤𝗪𝗵𝘆 𝗪𝗼𝗿𝗸 𝗪𝗶𝘁𝗵 𝗠𝗲?
✔ Fast Response Time
✔ Clear & Professional Communication
✔ Organized & Detail-Oriented
✔ Reliable & Responsible
✔ Customer-Focused Mindset
✔ Long-Term Collaboration
If you want faster responses, organized CRM, and happier customers —
📩 Send me a message today and let’s improve your customer support system professionally.
𝗞𝗲𝘆𝘄𝗼𝗿𝗱
ecommerce customer support, customer service expert, CRM management, helpdesk support, ticket handling, Shopify support, Zendesk agent, live chat support, email support, order management, refund handling, cancellation processing, client success, customer retention, CRM cleanup, HubSpot CRM, Salesforce CRM, Odoo CRM, dropshipping support, online store support, high volume tickets, virtual assistant ecommerce, customer care specialist, support representative, conflict resolution, order tracking, customer satisfaction, service support, client communication, ecommerce operations, remote support specialist, helpdesk management, CRM organization, customer experience, support agent, online business support, ticket resolution, client relationship management
Steps for completing your project
After purchasing the project, send requirements so Hira can start the project.
Delivery time starts when Hira receives requirements from you.
Hira works on your project following the steps below.
Revisions may occur after the delivery date.
Client purchases the project and sends requirements.