You will get provide professional Customer Service Support for you online stores
Project details
I provide professional customer support for online stores and eCommerce businesses. I handle emails, chats, and messages, respond to customer inquiries, process orders, handle returns and refunds, and resolve issues efficiently. My goal is to maintain high customer satisfaction while keeping your store organized and running smoothly. I follow your brand guidelines and policies to ensure consistent communication, track interactions, and provide regular updates or reports. Whether your store is new or growing, I provide reliable, proactive, and professional support so you can focus on scaling your business.
Project Type
Virtual Assistance, Customer SupportWhat's included $50
These options are included with the project scope.
$50
- Delivery Time 7 days
- Number of Revisions 0
About Ronna
Sales Operations Support & E-commerce Support
Guimba, Philippines - 3:46 pm local time
I’m detail-oriented, process-driven, and dependable. If your business needs someone who treats your operations like their own, I’m here to help.
• Order processing and validation (product, quantity, pricing, shipping)
• Sales operations support and data management
• Inventory tracking and reconciliation
• Order fulfillment coordination with warehouses and logistics teams
• Identifying fulfillment gaps and preventing overselling
• Updating and maintaining spreadsheets and reports (Google Sheets / Excel)
• Cross-team communication to ensure smooth order flow
Steps for completing your project
After purchasing the project, send requirements so Ronna can start the project.
Delivery time starts when Ronna receives requirements from you.
Ronna works on your project following the steps below.
Revisions may occur after the delivery date.
How I’ll Manage Your Customer Support
I will handle all customer inquiries, process orders and returns, and maintain timely, professional communication while tracking and reporting issues.