You will get Quadrilingual Customer Email Support – EN / FR / GR / ES
Project details
I offer professional multilingual customer email support in English, French, Greek and Spanish. I help businesses, SaaS teams and online services manage their inbox efficiently with fast, accurate and friendly responses.
With strong experience in B2B operations, customer communication and process coordination, I ensure high-quality support that improves customer satisfaction and reduces response delays.
What I provide:
• Customer email support (EN/FR/GR/ES)
• Inbox management & message processing
• Professional tone matching your brand
• Clear replies, follow-ups and issue handling
• Summary reports + CRM notes (add-ons)
• Fast delivery options
This service is ideal for companies needing reliable multilingual support, temporary coverage or recurring help with customer messages. I deliver human, structured and consistent communication to help teams stay focused and keep customers satisfied.
With strong experience in B2B operations, customer communication and process coordination, I ensure high-quality support that improves customer satisfaction and reduces response delays.
What I provide:
• Customer email support (EN/FR/GR/ES)
• Inbox management & message processing
• Professional tone matching your brand
• Clear replies, follow-ups and issue handling
• Summary reports + CRM notes (add-ons)
• Fast delivery options
This service is ideal for companies needing reliable multilingual support, temporary coverage or recurring help with customer messages. I deliver human, structured and consistent communication to help teams stay focused and keep customers satisfied.
Project Type
Data Entry, Ecommerce Management, Customer SupportWhat's included
| Service Tiers |
Starter
$25
|
Standard
$70
|
Advanced
$120
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 5 days |
Number of Revisions | 0 | 0 | 0 |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$20 - $40
Extra 10 Emails
+$10
Complex Case Handling
+$10
CRM Notes Summary
+$15Frequently asked questions
About Aimilia
Multilingual Customer Support and Operations Specialist (EN/FR/GR)
Saint-Sebastien-sur-Loire, France - 9:11 pm local time
I provide customer support, sales operations assistance, onboarding, process organisation and professional communication in English, French and Greek.
If you need a reliable partner to structure workflows, manage clients or clean and organise CRM data, I can support you with accuracy, clarity and a strong problem-solving mindset.
I am a trilingual Customer Support & Operations Specialist (EN–FR–GR) with solid experience in B2B coordination, sales operations, workflow organisation and multilingual communication. I help businesses improve customer satisfaction, structure their processes and maintain clear, professional communication across teams.
Strengths & Skills
• Customer Support (email, chat, ticketing)
Professional, empathetic communication, issue resolution, follow-ups and customer satisfaction.
• B2B Sales & Operations Coordination
Experience managing online B2B sales workflows, updating sales catalogues, supporting pricing activities, coordinating internal teams, reviewing documentation and ensuring smooth operational execution.
• Process & Operations Optimization
Strong analytical mindset. I identify workflow bottlenecks, organise information and create clear, simple procedures that improve team efficiency.
• Internal Onboarding & Team Enablement
Created internal guidelines, onboarding materials and step-by-step workflows to help new team members understand company processes and tools more quickly.
• Professional Writing & Business Communication
Clear, concise and structured writing. I edit and rewrite business emails, support scripts, FAQs, internal procedures, templates and operational documentation.
• Translation (FR ↔ EN ↔ GR)
Accurate, contextual and natural translations for business, customer-facing content and professional documents.
• Data Organisation & CRM Support
Experience with CRM workflows (Salesforce / HubSpot), Excel and simple Notion systems. Skilled at cleaning, structuring and maintaining reliable datasets for better decision-making.
Projects & Accomplishments
• Managed B2B customer accounts and coordinated the full sales process, from catalogue updates and pricing checks to documentation review and communication between sales, logistics and administrative teams.
• Streamlined workflows by analysing operational data and reorganising processes used by sales, support and back-office teams.
• Created internal procedures, structured documentation and process guidelines that improved team clarity, consistency and productivity.
• Maintained accurate customer data, cleaned CRM records and improved follow-up systems for better reporting.
• Supported multiple teams by organising tasks, clarifying priorities and resolving operational issues.
Education & Background
I hold a Bachelor’s Degree in Social Anthropology and History, which gives me strong analytical skills, a deep understanding of human behaviour and a systematic, human-centred approach to solving problems. I have also worked internationally and supported vulnerable populations, which strengthened my adaptability, communication skills and cultural sensitivity.I hold a Bachelor’s Degree in Social Anthropology and History, which gives me strong analytical skills, a deep understanding of human behaviour and a systematic, human-centred approach to solving problems.
I also completed professional training in Project Management and AI fundamentals, allowing me to combine structured thinking with a modern, tech-oriented approach to operations, documentation and communication.
What you can expect
• Fast and clear communication
• Friendly, calm and professional attitude
• High-quality work delivered on time
• Reliable, detail-oriented execution
• A problem-solving mindset focused on efficiency and clarity
If you need a multilingual specialist who can support your customers, coordinate B2B operations, optimise workflows and deliver high-quality communication in three languages, I’d be happy to help.
Steps for completing your project
After purchasing the project, send requirements so Aimilia can start the project.
Delivery time starts when Aimilia receives requirements from you.
Aimilia works on your project following the steps below.
Revisions may occur after the delivery date.
Share Customer Email Access / Ticket Export
What I need from you: Access to your support inbox OR A daily export of messages to process Any important context (brand tone, product basics, common questions)
STEP 2 — I Process the Emails (EN/FR/GR/ES)
What I do: Handle all customer messages included in your package Write clear, helpful replies in the selected languages Follow your instructions, tone of voice, and guidelines Raise complex cases if needed Maintain accuracy and professionalism