You will get Reliable and Efficient Customer Support Services for Your Business


Project details
Looking for a dependable partner to enhance your customer experience? My customer support services ensure timely, professional, and empathetic assistance for your clients. With 5 of experience in customer service, I specialize in handling inquiries, resolving issues, and maintaining strong customer relationships, all while representing your brand with excellence.
Key features of my service:
Multichannel support (Email, Chat, Phone, and Social Media)
Prompt responses and solutions to customer inquiries
Expertise in CRM tools like Zendesk, Salesforce, Freshdesk, and others
Professional and courteous communication
Proactive issue resolution and escalation management
Data entry, order processing, and account management
Monthly reporting to track performance and customer satisfaction
Let me take care of your customers so you can focus on growing your business. Whether you need part-time, full-time, or seasonal support, I’ve got you covered!
Key features of my service:
Multichannel support (Email, Chat, Phone, and Social Media)
Prompt responses and solutions to customer inquiries
Expertise in CRM tools like Zendesk, Salesforce, Freshdesk, and others
Professional and courteous communication
Proactive issue resolution and escalation management
Data entry, order processing, and account management
Monthly reporting to track performance and customer satisfaction
Let me take care of your customers so you can focus on growing your business. Whether you need part-time, full-time, or seasonal support, I’ve got you covered!
Purpose
BusinessIndustry
Animals & Pets, Architecture & Interior Design, Beauty & Cosmetics, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Ecommerce, Education, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Lifestyle, Logistics & Supply Chain Management, Marketing & Advertising, Real Estate, Software, Travel & Tourism, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$70
|
Standard
$130
|
Advanced
$250
|
|---|---|---|---|
| Delivery Time | 2 days | 4 days | 5 days |
Number of Hours of Work | 10 | 20 | 40 |
Scriptwriting | - | ||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$7Frequently asked questions
6 reviews
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(1)
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This project doesn't have any reviews.
FK
Farai K.
Mar 17, 2026
Real Estate Cold Caller/Acquisition Specialist
SN
Sohail N.
Oct 10, 2025
Real Estate Appointment Center Specialist
Understand the Real estate industry very well. Good job!
BJ
Baynton J.
Sep 5, 2025
Appointment Setter for Janitorial Services
I decided to give Muhammad Farhan an opportunity despite his 1-star review on Upwork, and I’m glad I did. He proved to be very professional and went above and beyond to exceed my requirements. His English communication skills are very strong, and he almost sounds like a native speaker, which makes him excellent for cold calling. I highly recommend future clients to give him an opportunity if they need cold calling services or related work he will not disappoint.
QA
Queenie A.
Aug 27, 2025
B2B Cold Caller for Appointment Setting in Commercial Cleaning
CC
Charlotte C.
Jul 18, 2025
Expert Real Estate Cold Caller Needed - Fluent English Required
About Muhammad
Real Estate Cold Calling | Lead Generation | Appointment Setter | VA
85%
Job Success
Islamabad, Pakistan - 6:35 am local time
Hi, I'm Muhammad Farhan, a results-driven professional with 5+ years of experience in:
✔️ Real Estate Cold Calling
✔️ Telemarketing & Lead Generation
✔️ Appointment Setting
✔️ Virtual Assistance
✔️ Administrative Support
✔️ Acquisition Services
✔️ B2B and B2C Marketing
✔️ CRM Management
✔️ Property Search & Skip Tracing
✔️ Data Entry
💼 What I Bring to the Table:
✅ Successfully completed 100+ projects with a 98% client satisfaction rate
✅ Proven track record of turning cold leads into hot prospects
✅ Expertise in building client relationships that lead to long-term partnerships
✅ Skilled in using CRMs, managing databases, and handling high-volume calls
✅ Reliable administrative support to keep your operations running smoothly
💡 How I Solve Your Pain Points:
Tired of wasting time on cold leads? I create tailored scripts that engage prospects and convert them into clients.
Missing out on appointments? I’ll set up a streamlined system to fill your calendar with qualified leads.
Overwhelmed by admin tasks? I handle the backend so you can focus on closing deals.
📊 My Results:
Increased lead conversion rates by 25% for a real estate agency within 6 months.
Scheduled over 50-100 appointments per month for a top-performing real estate team.
Boosted productivity for clients by managing tasks like email handling, CRM updates, and follow-ups.
🚀 Let’s work together to grow your business and achieve your goals. I'm just a message away from helping you scale to new heights!
Search Tags: #RealEstateColdCalling #TelemarketingExpert #VirtualAssistantForRealEstate #AppointmentSetter #AdministrativeSupport #RealEstateLeadGeneration #ColdCallingSpecialist #RealEstateAcquisitionServices #CRMManagement #RealEsateVA
Steps for completing your project
After purchasing the project, send requirements so Muhammad can start the project.
Delivery time starts when Muhammad receives requirements from you.
Muhammad works on your project following the steps below.
Revisions may occur after the delivery date.
Initial Consultation and Onboarding
Discuss your business needs, goals, and pain points. Gather all required materials (FAQs, SOPs, CRM access, etc.). Understand your brand tone and communication style.
Setup and Training
Familiarize myself with your products/services and workflows. Configure tools and software (CRM, help desk platforms, etc.). Conduct test runs to ensure seamless operations.