You will get Reliable and Efficient Virtual Assistant & Customer Service
Project details
Hello! I’m a dedicated professional specializing in customer service with a focus on calling and call center activities. My expertise includes telephone handling, customer support, and administrative tasks, making me the perfect fit for roles requiring attention to detail and excellent communication skills.
Purpose
BusinessIndustry
Arts & Design, Beauty & Cosmetics, Business Services & Consulting, Cryptocurrency & Blockchain, Ecommerce, Education, Financial Services, Food & Beverage, Government & Public Sector, Lifestyle, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Retail & Wholesale, Telecommunications, Transportation & AutomotiveLanguage
EnglishWhat's included
| Service Tiers |
Starter
$40
|
Standard
$250
|
Advanced
$1,200
|
|---|---|---|---|
| Delivery Time | 1 day | 7 days | 30 days |
Number of Outbound Calls | 110 | 700 | 3000 |
Number of Email Sends | 50 | 300 | 1500 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Lead List | - | - | - |
4 reviews
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DI
Darko I.
Nov 15, 2021
Business Manager for premier online business
The freelancer did the project within the expected deadline.
Everything was great.
Good Job.
Everything was great.
Good Job.
SD
Stephane D.
Oct 14, 2021
Android Mobile App Testing in Namibia
Highly recommend!
DR
Don R.
Oct 13, 2021
1 hour Coinbase Consultation.
Awesome. Just awesome
LJ
Lovell J.
Sep 13, 2021
Personal Assistant monitor forex charts
Lin is confident on what she can offer about the task and asks the right questions as well. Job well done.
About Lin Anna
Experienced Customer Service Manager and Quality Assurance Specialist
Windhoek, Namibia - 3:11 am local time
Why Me?
With a focus on continuous improvement and customer satisfaction, I am eager to leverage my skills in a dynamic and growth-oriented team. I am particularly interested in remote roles that allow me to contribute to and thrive in a digital-centric work environment. Whether you need a leader for your customer service team or an expert to refine your customer interaction processes, I am here to help you achieve your business goals with precision and passion.
What I Offer:
• Expertise in Customer Service Management: I have a proven track record of resolving customer complaints and improving satisfaction rates. My extensive experience ensures that I can effectively manage and train customer service teams to maintain high service standards.
• Digital Communication Skills: With my recent certification, I am well-equipped to handle customer support through chat and email, adapting to today's digital-first business environment.
• Quality Assurance and Project Management: My background in QA allows me to help businesses ensure that their customer service not only meets but exceeds quality standards. I can implement effective processes and guidelines to enhance the overall customer experience.
• Flexibility and Adaptability: I am looking for opportunities to bring my skills to both established companies and startups alike, adapting to various team sizes and project scopes.
Steps for completing your project
After purchasing the project, send requirements so Lin Anna can start the project.
Delivery time starts when Lin Anna receives requirements from you.
Lin Anna works on your project following the steps below.
Revisions may occur after the delivery date.
Client purchases the project and sends requirements.
Offer service as agreed upon by client.