You will get reliable bilingual VA support for admin and back-office tasks, ES/EN
Rising Talent
Rising Talent
Project details
Are you looking for a reliable, bilingual VA who gets things done without micromanagement? I'm Geraldine, an operations and administrative professional with 8+ years of experience supporting multinational companies in back-office management, CRM systems, and process coordination.
I reduced 1,200+ pending billing milestones to under 700 in 1.5 weeks, trained 10 team members on Salesforce CRM, and drove office compliance from below 80% to 100% at a major bank. I hold a certification in AI tools for professional workflows (Claude – Academia de IA, 2026), which allows me to work faster and deliver more accurate results. Bilingual Spanish-English. Fast, reliable, and detail-oriented.
I reduced 1,200+ pending billing milestones to under 700 in 1.5 weeks, trained 10 team members on Salesforce CRM, and drove office compliance from below 80% to 100% at a major bank. I hold a certification in AI tools for professional workflows (Claude – Academia de IA, 2026), which allows me to work faster and deliver more accurate results. Bilingual Spanish-English. Fast, reliable, and detail-oriented.
Purpose
BusinessIndustry
Business Services & Consulting, Ecommerce, Education, Financial Services, Legal, Marketing & Advertising, Real Estate, SoftwareLanguage
EnglishWhat's included
| Service Tiers |
Starter
$35
|
Standard
$80
|
Advanced
$155
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 5 days |
Number of Revisions | 1 | 2 | 3 |
Number of Hours of Work | 2 | 5 | 10 |
Basic Photo Editing | - | - | - |
Organize & Classify/Tag Files | |||
Formatting & Clean Up | |||
Project Management Support | - | - | |
Travel Planning | - | - | - |
Optional add-ons
You can add these on the next page.
Additional Revision
+$10
Additional Hour of Work
+$15Frequently asked questions
About Geraldine
Executive & Admin Assistant | Salesforce CRM | Bilingual ES-EN
Lima, Peru - 3:31 am local time
half weeks. Drove office compliance from below 80% to 100%, earning an
institutional award. That's how I work.
I'm a bilingual (Spanish/English) Operations and Administrative Assistant
with 8+ years of experience supporting multinational companies across
back-office operations, Salesforce CRM management, billing coordination,
and executive support.
If your operations feel chaotic, your CRM is a mess, or your team is
drowning in follow-ups — I can fix that.
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WHAT I CAN DO FOR YOU
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✔ Salesforce CRM — data entry, workflow management, reporting, and team
training. I've maintained CRM accuracy for relocation, outbound, and
immigration processes across multiple corporate accounts.
✔ Billing & Milestone Tracking — I coordinate with teams to identify,
follow up, and close pending billing items fast. No bottlenecks, no
delays.
✔ Process Optimization — I don't just execute tasks. I look for what's
broken and fix it. I built a daily compliance tracking system from scratch
that took one office from failing to award-winning.
✔ Executive & Administrative Support — calendar management, document
control, reporting (daily, weekly, monthly, quarterly), vendor
coordination, and internal communications.
✔ Data Entry & Reporting — 100+ invoices/month processed with zero errors.
Clean data, on time, every time.
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TOOLS & SYSTEMS
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Salesforce | MS Excel | Word | PowerPoint | Canva | CapCut |
Microsoft Teams | SharePoint
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HOW I WORK
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→ Fast response: I reply within 4–8 hours
→ Proactive: I flag issues before they become problems
→ Reliable: deadlines are non-negotiable for me
→ Rising Talent on Upwork — ID verified
I'm available for both ongoing contracts and one-time projects.
Let's talk about what you need.
Steps for completing your project
After purchasing the project, send requirements so Geraldine can start the project.
Delivery time starts when Geraldine receives requirements from you.
Geraldine works on your project following the steps below.
Revisions may occur after the delivery date.
Scope & Kickoff
I review your requirements and confirm scope, tools, and timeline with you.
Task Execution
I complete the tasks and keep you updated throughout the process.