You will get reliable bilingual virtual assistant support for your business
Project details
As a bilingual Virtual Assistant with strong experience in customer service and CRM tools like Saleforce, I offer professional, organized, and reliable support to help your business run smoothly.
What sets me apart is my attention to detail, excellent communication in both English and Spanish, and a proven ability to manage client interactions efficiently.
You'll receive not just task completion but real support that improves your productivity and customer satisfaction.
What sets me apart is my attention to detail, excellent communication in both English and Spanish, and a proven ability to manage client interactions efficiently.
You'll receive not just task completion but real support that improves your productivity and customer satisfaction.
Purpose
BusinessIndustry
Business Services & Consulting, Marketing & Advertising, Medical & Pharmaceutical, TelecommunicationsLanguage
EnglishWhat's included
| Service Tiers |
Starter
$60
|
Standard
$120
|
Advanced
$240
|
|---|---|---|---|
| Delivery Time | 2 days | 4 days | 5 days |
Number of Outbound Calls | 25 | 50 | 100 |
Number of Email Sends | 40 | 75 | 100 |
Scriptwriting | - | - | - |
Summary Report | |||
Lead List |
Optional add-ons
You can add these on the next page.
Additional Outbound Call
(+ 1 Day)
+$50
Additional Email Send
(+ 1 Day)
+$50About Ofelia
Customer Service & Tech Support | Banner, Computer, Microsoft Excel
San Salvador, El Salvador - 12:16 pm local time
I’ve worked in a voice account for a U.S. health insurance company, where I handled member calls, verified coverage, and provided accurate assistance with empathy and professionalism.
I’m also experienced with Salesforce CRM, managing client information, documenting interactions, and ensuring efficient follow-ups.
✅ Email & Chat Support
✅ Voice Call Management
✅ CRM (Salesforce)
✅ Data Entry & Research
✅ Calendar & Task Organization
✅ Bilingual: English & Spanish
I’m reliable, organized, and focused on helping clients save time and improve customer satisfaction. Let’s make your business smoother together 💻
Steps for completing your project
After purchasing the project, send requirements so Ofelia can start the project.
Delivery time starts when Ofelia receives requirements from you.
Ofelia works on your project following the steps below.
Revisions may occur after the delivery date.
Review Project Details
I will carefully review your requirements, goals, and any materials you provide to fully understand your needs before starting the project.