You will get Reliable Customer Service Admin for E-commerce & Business
Project details
I will provide professional and friendly Customer Service Support for your business.
With experience handling 300+ customer messages per day, I ensure fast, accurate, and helpful responses to improve customer satisfaction and brand trust.
• Chat & email support
• Responding to inquiries
• Handling complaints & refunds
• Order tracking updates
• Product information support
• Creating CS message templates
• Daily CS reports & data entry
• Managing customer tickets
• Maintaining a positive tone of communication
I am detail-oriented, responsive, and committed to helping your business provide excellent customer experience.
Let’s work together to make your customers feel valued!
With experience handling 300+ customer messages per day, I ensure fast, accurate, and helpful responses to improve customer satisfaction and brand trust.
• Chat & email support
• Responding to inquiries
• Handling complaints & refunds
• Order tracking updates
• Product information support
• Creating CS message templates
• Daily CS reports & data entry
• Managing customer tickets
• Maintaining a positive tone of communication
I am detail-oriented, responsive, and committed to helping your business provide excellent customer experience.
Let’s work together to make your customers feel valued!
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$7
|
Standard
$13
|
Advanced
$20
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 2 days |
Frequently asked questions
About Dewi
Creative Designer | Customer Service Admin | Virtual Assistant
Jakarta, Indonesia - 3:20 pm local time
Hi! I’m Dewi — a Creative Designer and Customer Service/Admin Specialist with strong experience supporting businesses through design, communication, and daily operations.
I have hands-on experience handling 300+ customer messages per day using CSR tools, creating effective message templates, and preparing daily CS recap reports for management.
On the creative side, I design banners, social media posts, posters, web assets, motion graphics, and various digital content for companies and organizations.
💼 What I Can Do for You
Customer Support (Chat / Email)
• Handle high-volume messages
• Respond to customers professionally
• Create CS templates
• Daily/weekly reporting
Admin / Virtual Assistant
• Data entry
• Scheduling
• Research
• Document formatting
Design Services
• Social media content
• Posters & banners
• Product design
• Canva design
• Logo & brand visual material
⭐ Why Clients Work With Me
• Fast learner, quick response
• Understands instructions easily
• Friendly & professional communication
• Consistent and reliable
• Ready for long-term collaboration
• Available 30+ hrs/week
I’m excited to help your business grow — let’s work together!
Steps for completing your project
After purchasing the project, send requirements so Dewi can start the project.
Delivery time starts when Dewi receives requirements from you.
Dewi works on your project following the steps below.
Revisions may occur after the delivery date.
Review Client Requirements
I will review your platform, product information, FAQs, and any message templates to understand your customer service needs clearly.
Customer Message Handling
I will start handling customer messages professionally, respond with your preferred tone, and provide accurate information based on your guidelines.