You will get reliable customer service support for your business
Project details
Support that sounds like you, even when you’re too busy to respond. I help small teams and solo business owners manage customer messages with calm, professional communication. Whether you’re swamped with email, DMs, or support tickets, I’ll respond with clarity, care, and quick turnaround. I can also create templates or summaries to help streamline future support.
Purpose
BusinessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$90
|
Standard
$135
|
Advanced
$175
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 4 days |
Number of Hours of Work | 2 | 3 | 4 |
Scriptwriting | - | - | |
Summary Report | - | - | |
Social Media Replies | |||
Email Support | |||
Live Chat Support | - | - |
About Sharita
Your Back-Pocket Brain for Systems, Support & Social Media
Houston, United States - 1:46 am local time
Through my consulting brand So Savvy You, I’ve supported small businesses, healthcare providers, funeral services, nonprofits, and coaches—helping them bring order to the backend of their business so they can focus on serving people up front.
Here’s what I bring:
*Virtual assistant services tailored to your business—calendar and inbox support, CRM updates, travel research, and document prep
*Clear, usable SOPs, training guides, and process documentation
*CRM setup and maintenance, task tracking, and account follow-up
*Project coordination from kickoff to wrap-up—timelines, notes, and reporting
*Experience with Excel, Google Workspace, Canva, ConvertKit, Mailchimp, and other SaaS tools
*A steady, reliable presence who can adapt quickly without needing to be micromanaged
If your digital systems are messy, your documentation is outdated, or you just need a second brain to keep things moving, I’m here to help.
Steps for completing your project
After purchasing the project, send requirements so Sharita can start the project.
Delivery time starts when Sharita receives requirements from you.
Sharita works on your project following the steps below.
Revisions may occur after the delivery date.
Review Client’s Platform & Inquiry Types
I’ll confirm how messages come in and what kinds of support are needed.
Respond to Customer Messages
I’ll manage the inbox or platform and reply professionally based on your guidance.