You will get reliable customer support and admin services for your business
Project details
I blend design, organization and admin support into one seamless service. Unlike other VAs, I don't just tick off tasks, I bring clarity and structure to your back office so you can breathe and focus on what matters. Whether it's managing a chaotic inbox, organizing messy files or building aesthetic Notion systems, I deliver clean, timely results with minimal handholding. You get someone who thinks ahead, communicates well and genuinely cares about your workflow. This project is perfect if you're tired of chasing freelancers or spending hours on tasks that drain you. I'm detail-oriented, reliable and bring 3+ years of experience across admins, customer support, Canva and Notion. You'll feel supported and understood.
Language
EnglishWhat's included
| Service Tiers |
Starter
$40
|
Standard
$90
|
Advanced
$175
|
|---|---|---|---|
| Delivery Time | 2 days | 4 days | 6 days |
Number of Hours of Work | 5 | 10 | 20 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | - | - |
Email Support | - | - | - |
Live Chat Support | - | - | - |
Frequently asked questions
About Lucia
Ops & Systems VA| Canva & Notion | Admin Support
Harare, Zimbabwe - 7:34 pm local time
I help small businesses, entrepreneurs and busy professionals save time and run smoother by combining strong administrative skills with creative design and digital organization tools like Canva and Notion.
What You Get When You Work With Me:
Inbox & Calendar Management – zero missed emails, clear schedules and efficient appointment handling.
Customer Support – prompt, professional and friendly responses to keep clients happy and loyal.
Document Formatting & SOP Creation – polished, easy-to-follow and brand-aligned files ready for internal or client use.
Notion Dashboards – clean, functional systems for CRM, content planning and admin tracking.
Canva Design – engaging presentations, branded social media posts and eye-catching PDFs that align with your visual identity.
General Admin Support – data entry, research, file management and process improvement.
My Experience in Numbers:
3+ years managing executive & administrative support tasks.
Improved scheduling efficiency by 30% for previous clients by optimizing workflows.
Delivered 100+ Canva design projects for marketing, events and internal documentation.
Created and maintained Notion workspaces that cut team coordination time by 40%.
🛠 Tools & Platforms I Work With:
Notion | Canva | Google Workspace | Microsoft Office | Trello | Asana | CRM Systems | Email Platforms (Outlook, Gmail)
Let’s work together to make your business run smoother. Send me a message and let’s discuss how I can support your operations
Steps for completing your project
After purchasing the project, send requirements so Lucia can start the project.
Delivery time starts when Lucia receives requirements from you.
Lucia works on your project following the steps below.
Revisions may occur after the delivery date.
Kick off & Access
We'll start by reviewing your goals and tasks I''ll ask for access to any tools and your task priorities
Task Execution
I begin working on your inbox, files, calendar, research or other support tasks I'll give updates as I go and check in if I need clarification