You will get reliable customer support, email, and live chat virtual assistant
Project details
🌟 Customer Support & eCommerce Management
Are you looking for a dependable Customer Service Representative to manage your eCommerce operations and keep your customers satisfied? I provide reliable, end-to-end customer support solutions designed to help your business run smoothly and professionally.
💬 Services I Offer
✅ Live Chat & Email Support
✅ TikTok Seller Shop Management
✅ Ticket Handling & Dispute Resolution
✅ Order Fulfillment & Returns
✅ Customer Feedback & Reporting
✅ Social Media Inbox Management
🚀 Why Choose Me
⭐ 4+ years of professional experience
⭐ Skilled in Zendesk, Freshdesk, Salesforce, Gorgias, and Shopify
⭐ Strong English communication skills
⭐ Quick responses and reliable performance
⭐ Long-term, relationship-focused service
🧠 Tools & Platforms
💻 Helpdesk: Zendesk | Freshdesk | Gorgias | Salesforce
🛍️ eCommerce: Shopify | TikTok Shop | WooCommerce
💬 Communication: Gmail | Slack | WhatsApp | Discord
Let’s work together to create a seamless support system that represents your brand and boosts your eCommerce success.
📩 Message me today and let’s build a customer experience your clients will love!
Are you looking for a dependable Customer Service Representative to manage your eCommerce operations and keep your customers satisfied? I provide reliable, end-to-end customer support solutions designed to help your business run smoothly and professionally.
💬 Services I Offer
✅ Live Chat & Email Support
✅ TikTok Seller Shop Management
✅ Ticket Handling & Dispute Resolution
✅ Order Fulfillment & Returns
✅ Customer Feedback & Reporting
✅ Social Media Inbox Management
🚀 Why Choose Me
⭐ 4+ years of professional experience
⭐ Skilled in Zendesk, Freshdesk, Salesforce, Gorgias, and Shopify
⭐ Strong English communication skills
⭐ Quick responses and reliable performance
⭐ Long-term, relationship-focused service
🧠 Tools & Platforms
💻 Helpdesk: Zendesk | Freshdesk | Gorgias | Salesforce
🛍️ eCommerce: Shopify | TikTok Shop | WooCommerce
💬 Communication: Gmail | Slack | WhatsApp | Discord
Let’s work together to create a seamless support system that represents your brand and boosts your eCommerce success.
📩 Message me today and let’s build a customer experience your clients will love!
Industry
Business Services & Consulting, Data Analytics, Ecommerce, Education, Environmental, Fashion & Apparel, Financial Services, Food & Beverage, Logistics & Supply Chain Management, Religion & Spirituality, Retail & Wholesale, Travel & Tourism, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$25
|
Standard
$150
|
Advanced
$600
|
|---|---|---|---|
| Delivery Time | 1 day | 7 days | 30 days |
Number of Hours of Work | 8 | 20 | 40 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$7
1 review
(1)
(0)
(0)
(0)
(0)
This project doesn't have any reviews.
JC
Jena C.
Jun 27, 2026
Video Game Testing -:::- Time Travel Puzzle Game
Provided a thorough testing of our game with a very fast turn around time. They provided detailed written feedback for issues found and great suggestions for where to improve. Also provided fast turn around to questions we had. We highly recommend and would use again. Thanks!
About Victor
Accountant | AI Data Trainer | Technical Support Specialist
Nairobi, Kenya - 2:43 pm local time
Are you looking for a proactive professional who doesn't just "answer tickets" but builds lasting client relationships? With over 4 years of experience leading support teams and training AI models, I bridge the gap between technical excellence and empathetic communication.
Why Hire Me?
• Proven Leadership: Managed teams of 15+ specialists, improving ticket resolution times by 50%.
• Technical Proficiency: Expert in Zendesk, Salesforce, Freshdesk, and TikTok Seller Shop.
• AI Specialist: 4+ years of project-based experience in LiDAR annotation, Computer Vision, and LLM training (Remotasks).
• Data-Driven: Background in Mathematics and Accounting (CPA) ensures high accuracy in reporting and data integrity.
Core Services:
• Customer Support: Omnichannel (Email, Chat, Phone) & Escalation Management.
• Customer Success: Onboarding, Retention, and Technical Training.
• AI Training: Data Labeling, RLHF, and Quality Assurance for ML models.
• Virtual Assistance: Calendar management, travel planning, and data entry.
Let’s discuss how I can streamline your operations and elevate your customer satisfaction scores today.
Steps for completing your project
After purchasing the project, send requirements so Victor can start the project.
Delivery time starts when Victor receives requirements from you.
Victor works on your project following the steps below.
Revisions may occur after the delivery date.
Step 1: Project Kickoff & Requirements Gathering
Once you place your order, I’ll review your request and reach out to confirm your goals, preferred communication channels, and access details (e.g., Zendesk, Shopify, or TikTok Seller Center).
Step 2: Platform Setup & Orientation
I’ll familiarize myself with your customer support workflows, templates, FAQs, and eCommerce processes. If needed, I’ll help organize your helpdesk system (ticket categories, macros, or response templates) for smooth operations.