You will get Reliable Customer Support, Executive Assistant for Admin, Email Tasks
Project details
What sets me apart? I don't just complete tasks I take ownership. I pay attention to the little things most people overlook, and I always aim to make your day easier, not busier. With a background in admin and customer support, I know how to manage schedules, organize inboxes, handle customer inquiries, and keep everything moving without needing to be micromanaged. I'm not here to just "assist" I'm here to think ahead, spot problems before they happen, and support you like a true right hand. I'm also flexible I adjust quickly to how you work and what you need, without overcomplicating things. You'll never have to chase me for updates or worry if something slipped through the cracks. I believe in clear communication, trust, and being fully committed to your business, just as I would be to my own. Whether it’s keeping your operations smooth or ensuring customers feel heard and valued, I always go above and beyond to support you the right way.
Industry
Agriculture, Architecture & Interior Design, Audio Services, Beauty & Cosmetics, Business Services & Consulting, Construction, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Government & Public Sector, Hardware & Electronics, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$20
|
Standard
$50
|
Advanced
$80
|
|---|---|---|---|
| Delivery Time | 2 days | 4 days | 7 days |
Number of Hours of Work | 2 | 6 | 12 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | - | |
Email Support | - | - | |
Live Chat Support | - | - |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$10 - $20
2 reviews
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GW
Giselle W.
Mar 25, 2026
100 Needed for Reading/Response Project - Alpha (March 2026)
Azubuine worked quickly and was a joy to work with throughout the process.
EA
Emmanuel A.
May 22, 2024
Lead Generation Specialist Wanted for Thriving Mindset and Income Boost Community
I am incredibly impressed with the dedication and hard work Vivian has demonstrated throughout our project. Her passion for what she does is evident in every task she undertakes. Her commitment to delivering high-quality work consistently and her enthusiasm for going above and beyond is truly commendable. I appreciate her proactive approach, attention to detail, and the positive energy
About Azubuine
Virtual Assistant + Customer Support Specialist
50%
Job Success
Ede, Nigeria - 12:17 am local time
Imagine this…
Your inbox is overflowing, customers are waiting for replies, appointments are slipping through the cracks, and projects feel stuck. Now imagine logging in tomorrow to find everything handled: emails sorted, customers cared for, schedules organized, and tasks neatly checked off; all without lifting a finger.
I help businesses turn overwhelm into order by combining top-notch Customer Support with reliable Virtual Assistance. From calming frustrated clients/customers with empathy to managing calendars, handling admin tasks, or streamlining workflows. I ensure things not only get done, but get done right.
For me, this isn’t just work - it’s a passion.
I’ve worked with brands across industries, E-Commerce, SaaS, Healthcare, Logistics, Fashion, Events, Education, Insurance, AI, Skincare, and more; and my passion is always the same: creating effortless experiences for both teams and customers.
Here’s What I Bring to Your Team:
Customer Experience & Support
- Deliver prompt, professional, and empathetic responses via email, chat, and phone
- Resolve product or service inquiries with efficiency and care
- Manage orders, replacements, refunds and returns
- Set up and maintain customer follow-up systems for stronger relationships
- Manage escalations and create helpful FAQs to streamline support
Tools & Technology Expertise
- Project Management: ClickUp, Trello, Slack
- CRM & Support Platforms: Zoho, Hubspot, Intercom, Zendesk, Freshdesk, Salesforce
- Communication & Collaboration: Gmail, Outlook, Zoom, RingCentral, Intercom, Slack
- Productivity Tools: Google Workspace, Microsoft Office
Virtual Executive Assistance
- Coordinate team activities and keep projects on track
- Manage calendars, appointments, and daily schedules with precision
- Organize inboxes, draft responses, and prioritize messages
- Use task management tools like ClickUp and Trello to ensure smooth workflows
CRM Management & Operational Support
- Maintain client records, pipelines, and deal tracking in systems like Zoho and Hubspot
- Generate reports, analyze data, and provide actionable insights
- Automate follow-ups and track invoices to optimize operational efficiency
Administrative & Office Support
- Keep digital files organized and accessible (Google Drive, Dropbox)
- Handle data entry, spreadsheets, and reporting with accuracy
- Draft SOPs, documentation, and internal guides for consistent workflows
- Liaise effectively with vendors, clients, and internal teams
What Clients Says About me
Clients describe me as reliable, resourceful, and proactive; someone who doesn’t just wait for instructions but anticipates needs and adds value.
“Vivian manages my business like it’s her own. Zero missed tickets, fast response, and our customers love her service.”
“Her passion, proactive approach, and attention to detail make her an invaluable part of our operations.
Vivian has demonstrated throughout our project. Her passion for what she does is evident in every task she undertakes. Her commitment to delivering high-quality work consistently and her enthusiasm for going above and beyond is truly commendable. I appreciate her proactive approach, attention to detail, and the positive energy
Let's Work Together!
Ready to enhance your customer experience, streamline operations, and grow your business ? Send me a message; click "Invite to Job" to start experiencing top-tier customer support, virtual assistance, and e-commerce management.
Let’s create happy customers and business success together!
Steps for completing your project
After purchasing the project, send requirements so Azubuine can start the project.
Delivery time starts when Azubuine receives requirements from you.
Azubuine works on your project following the steps below.
Revisions may occur after the delivery date.
Confirm goals, set up tools, and begin support with clear updates
I don’t just complete tasks I take ownership. With strong admin and customer support skills, I manage schedules, inboxes, and inquiries proactively. Flexible, detail-oriented, and reliable, I anticipate needs and keep your operations running smoothly