You will get reliable customer support via calls, chat & email to grow your business
Project details
Customer support professional with 4+ years of experience across Customer Support, Client Relations, Fintech, and E-commerce. I’ve supported international brands on fintech platforms, Shopify stores, Amazon operations, and BPO environments, delivering high-quality assistance via live chat, email, and inbound/outbound calls.
Skilled in handling high-volume inquiries, resolving account and transaction issues, managing orders and shipping concerns, processing refunds/cancellations, and assisting with product queries. Experienced with CRM tools like Salesforce and Richpanel, social media support, and escalating complex cases while maintaining customer satisfaction.
Services I offer:
• Live chat and email support
• Inbound/outbound call handling
• Account, transaction, and technical issue resolution
• Shopify & e-commerce support
• Refunds, cancellations, order updates
• CRM and social media interaction management
What you can expect:
• Fast, reliable responses
• Professional communication
• Strong problem-solving
• Customer-first approach that protects your brand
Let’s connect to discuss how I can support your business and deliver exceptional customer experiences.
Skilled in handling high-volume inquiries, resolving account and transaction issues, managing orders and shipping concerns, processing refunds/cancellations, and assisting with product queries. Experienced with CRM tools like Salesforce and Richpanel, social media support, and escalating complex cases while maintaining customer satisfaction.
Services I offer:
• Live chat and email support
• Inbound/outbound call handling
• Account, transaction, and technical issue resolution
• Shopify & e-commerce support
• Refunds, cancellations, order updates
• CRM and social media interaction management
What you can expect:
• Fast, reliable responses
• Professional communication
• Strong problem-solving
• Customer-first approach that protects your brand
Let’s connect to discuss how I can support your business and deliver exceptional customer experiences.
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$50
|
Standard
$220
|
Advanced
$800
|
|---|---|---|---|
| Delivery Time | 2 days | 7 days | 30 days |
Number of Hours of Work | 10 | 50 | 200 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
About Wahab
Virtual Assistant and Customer Support Specialist
Chakwal, Pakistan - 3:08 am local time
Having worked with well-established brands, I’m experienced in handling high-volume customer interactions while maintaining professionalism, accuracy, and excellent customer experience. I’m known for being reliable, detail-oriented, and customer-focused, with a strong commitment to resolving issues efficiently and representing brands with care.
I bring a wealth of expertise in the following areas:
Customer Support:
Handling inquiries, resolving issues, and ensuring customer satisfaction in FinTech and Shopify environments.
Shopify Management:
Order management, and supporting Shopify store operations efficiently.
Salesforce CRM:
Implementing CRM workflows, managing data, and enhancing system utilization for better customer interaction.
Richpanel Expertise:
Utilizing Richpanel for ticket management and optimizing customer support processes.
Virtual Assistance:
Offering administrative support, improving response times, and professionally handling customer complaints.
I’m eager to collaborate with you to elevate your customer support and streamline operations. Send me a message so we can discuss how I can contribute to your business success!
Steps for completing your project
After purchasing the project, send requirements so Wahab can start the project.
Delivery time starts when Wahab receives requirements from you.
Wahab works on your project following the steps below.
Revisions may occur after the delivery date.
Client Satisfaction Promise
Your customers are your reputation, and your reputation is my responsibility. My goal is to consistently enhance client satisfaction by providing reliable, thoughtful support that reflects positively on your brand.