You will get Reliable Virtual Assistant for Inbox, Calendar & Customer Care Management
Project details
I’m a reliable and proactive Virtual Assistant who helps entrepreneurs stay organized and responsive. I provide structured support for email and calendar management, as well as client communications, so you can focus on growing your business. From decluttering inboxes to coordinating meetings and answering customer inquiries, I’ll manage the day-to-day tasks that slow you down. I bring 10+ years of customer service and admin experience, and I’m ready to help make your operations smoother, faster, and stress-free.
I offer hands-on support for the following areas:
1. Email Management
• Organize and declutter your inbox
• Respond to routine messages (with templates or guidelines)
• Flag and prioritize important emails
• Set up smart filters and folders
• Unsubscribe from spam/promotional emails
2. Calendar Management
• Schedule/reschedule meetings
• Send invitations and reminders
• Block time for priorities
• Share weekly summaries
3. Customer Support
• Respond to basic inquiries via email or chat
• Escalate complex issues when needed
• Maintain client communication logs or track requests
• Use your preferred tools (e.g., Gmail, WhatsApp, Notion, Trello)
I offer hands-on support for the following areas:
1. Email Management
• Organize and declutter your inbox
• Respond to routine messages (with templates or guidelines)
• Flag and prioritize important emails
• Set up smart filters and folders
• Unsubscribe from spam/promotional emails
2. Calendar Management
• Schedule/reschedule meetings
• Send invitations and reminders
• Block time for priorities
• Share weekly summaries
3. Customer Support
• Respond to basic inquiries via email or chat
• Escalate complex issues when needed
• Maintain client communication logs or track requests
• Use your preferred tools (e.g., Gmail, WhatsApp, Notion, Trello)
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Beauty & Cosmetics, Business Services & Consulting, Ecommerce, Education, Engineering, Environmental, Events Planning, Fashion & Apparel, Logistics & Supply Chain Management, Medical & Pharmaceutical, Real Estate, Sports & Fitness, Travel & Tourism, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$300
|
Standard
$550
|
Advanced
$850
|
|---|---|---|---|
| Delivery Time | 5 days | 5 days | 5 days |
Number of Hours of Work | 40 | 60 | 100 |
Basic Photo Editing | - | - | |
Organize & Classify/Tag Files | |||
Formatting & Clean Up | |||
Project Management Support | |||
Travel Planning | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$8Frequently asked questions
About Elis
Virtual Assistant with 11 yrs Customer Support & Admin Experienced
Jakarta, Indonesia - 6:33 pm local time
I’m Elis, a Virtual Assistant with over 11 years of experience in customer support and administration. I help kind-hearted businesses like yours stay organized and connected with your clients, so you can focus on what you do best.
My background includes eight years in a professional call center, where I learned how to listen with empathy, stay calm under pressure, and resolve even the most difficult situations with clarity and care. I carried that experience with me as I moved into remote support, where I now handle email management, client communication, data entry, scheduling, and day-to-day admin support.
I'm comfortable using tools like Gmail, Google Workspace, Microsoft office like Ms. Word & Excel, Microsoft Outlook, 365, Zoom, Canva, Trello, and WhatsApp Business. I adapt quickly and love making sure things run smoothly behind the scenes.
If you’re looking for someone you can rely on to support your business with kindness, attention to detail, and clear communication, I’d be happy to help. Let’s connect and see how I can make your life a little easier.
Steps for completing your project
After purchasing the project, send requirements so Elis can start the project.
Delivery time starts when Elis receives requirements from you.
Elis works on your project following the steps below.
Revisions may occur after the delivery date.
Onboarding & Clarification
We’ll have a short discussion (via chat or video) to confirm your needs, preferences, and access details.
Setup & Familiarization
Once I receive access and your preferences, I’ll log in to your email/calendar/support tools, review any existing structure, and set up folders, filters, or templates as needed.