You will get remote dispatch and administrative support for your service business
Project details
Reliable remote operations and administrative support for service-based businesses.
I specialize in dispatching, scheduling, customer communication, CRM management, invoicing, and day-to-day operational support for plumbing, HVAC, construction, transportation, and other fast-paced industries.
With several years of experience supporting high-volume operations remotely, I understand the importance of organization, responsiveness, professionalism, and keeping workflows running smoothly.
Services include:
• Dispatch & scheduling coordination
• Customer support via phone, email, and chat
• CRM management & data entry
• Invoicing & administrative support
• Appointment coordination
• Spreadsheet & operational tracking
• Email and calendar management
• General virtual assistant support
I am highly organized, detail-oriented, and comfortable working independently while managing multiple priorities efficiently and professionally.
Mercedes Lahmer
Hudson & Sage Clerical Co.
I specialize in dispatching, scheduling, customer communication, CRM management, invoicing, and day-to-day operational support for plumbing, HVAC, construction, transportation, and other fast-paced industries.
With several years of experience supporting high-volume operations remotely, I understand the importance of organization, responsiveness, professionalism, and keeping workflows running smoothly.
Services include:
• Dispatch & scheduling coordination
• Customer support via phone, email, and chat
• CRM management & data entry
• Invoicing & administrative support
• Appointment coordination
• Spreadsheet & operational tracking
• Email and calendar management
• General virtual assistant support
I am highly organized, detail-oriented, and comfortable working independently while managing multiple priorities efficiently and professionally.
Mercedes Lahmer
Hudson & Sage Clerical Co.
Purpose
BusinessIndustry
Government & Public SectorLanguage
EnglishWhat's included
| Service Tiers |
Starter
$75
|
Standard
$180
|
Advanced
$350
|
|---|---|---|---|
| Delivery Time | 2 days | 5 days | 5 days |
Number of Revisions | 2 | 2 | 2 |
Basic Photo Editing | - | ||
Organize & Classify/Tag Files | |||
Formatting & Clean Up | |||
Project Management Support | |||
Travel Planning |
Frequently asked questions
About Mercedes
Remote Operations & Dispatch Coordinator
Langley, Canada - 7:11 pm local time
I specialize in helping busy companies stay organized and efficient through dispatching, scheduling, customer service, invoicing, administrative support, technician coordination, and workflow management.
I have hands-on experience managing high-volume service operations remotely, including:
• Technician dispatch & scheduling
• Customer communication
• Invoicing & work order management
• Payroll support
• CRM/data entry
• Administrative coordination
• Emergency service scheduling
• WorkSafeBC documentation
• Accounts payable & receivable support
I’m highly organized, detail-oriented, and comfortable working independently in fast-paced environments. My goal is to help businesses run smoother while providing reliable support behind the scenes.
Available for ongoing support, overflow assistance, after-hours dispatching, or project-based administrative work.
Steps for completing your project
After purchasing the project, send requirements so Mercedes can start the project.
Delivery time starts when Mercedes receives requirements from you.
Mercedes works on your project following the steps below.
Revisions may occur after the delivery date.
Step 1 — Initial Consultation
Discuss your business needs, systems, priorities, and required support tasks.
Step 2 — Access & Workflow Setup
Review software, scheduling systems, CRM tools, communication preferences, and operational processes.