You will get Residential & Commercial Cleaning Sales – Turn Inquiries into Bookings
Top Rated
Top Rated
Project details
You will get reliable and professional customer service support that turns your residential cleaning inquiries into booked appointments. With over 5 years of experience handling client communications and administrative tasks, I know how to manage calls, answer service questions, and guide potential clients through the booking process with professionalism and care.
What sets my service apart is my ability to represent your brand as if it were my own. I don’t just answer calls; I build trust, provide clear information, and ensure every lead has the best chance of converting into a paying customer.
I'll deliver:
Friendly and professional call handling.
Accurate service information and FAQ support.
Seamless use of your booking tools (CRM, forms, etc.)
Appointment scheduling and payment collection support.
Customer service that builds trust and loyalty.
Clear communication and follow-up to secure bookings.
Reliable representation of your brand.
What sets my service apart is my ability to represent your brand as if it were my own. I don’t just answer calls; I build trust, provide clear information, and ensure every lead has the best chance of converting into a paying customer.
I'll deliver:
Friendly and professional call handling.
Accurate service information and FAQ support.
Seamless use of your booking tools (CRM, forms, etc.)
Appointment scheduling and payment collection support.
Customer service that builds trust and loyalty.
Clear communication and follow-up to secure bookings.
Reliable representation of your brand.
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$50
|
Standard
$120
|
Advanced
$200
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 5 days |
Number of Outbound Calls | 3 | 5 | 10 |
Number of Email Sends | 5 | 5 | 10 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Lead List | - | - | - |
9 reviews
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VP
Vicky P.
Jan 6, 2026
Customer Support Agent: 3-month contract (potential to extend)
Shinnelle met the expectations of her role and approached her work with a thoughtful, professional mindset. She was responsive, easy to work with, and open to guidance when needed. Overall, she was a reliable contributor who brought a steady and positive approach to her work throughout the engagement.
RC
Reginald C.
Jun 4, 2025
Customer Care Agent
JH
Jason H.
Nov 15, 2024
Catering Business Manager
RP
Ralph P.
May 21, 2024
Adminsitrative Tasks
Great to work with
JH
Jason H.
Feb 21, 2024
Catering Business Manager
Shinnelle is a pleasure to work with.
About Shinnelle
Social Media Manager | AI | Lead Gen | Sales & Appointment Specialist
100%
Job Success
Bog Walk, Jamaica - 1:58 pm local time
I help property-related businesses, entrepreneurs brands, startups, sales teams, and service-based businesses book qualified appointments and generate inbound leads through 𝐀𝐈-𝐩𝐨𝐰𝐞𝐫𝐞𝐝 𝒔𝒐𝒄𝒊𝒂𝒍 𝒎𝒆𝒅𝒊𝒂 𝒎𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕, 𝒍𝒆𝒂𝒅 𝒈𝒆𝒏𝒆𝒓𝒂𝒕𝒊𝒐𝒏, 𝒂𝒏𝒅 𝒅𝒆𝒅𝒊𝒄𝒂𝒕𝒆𝒅 𝒂𝒑𝒑𝒐𝒊𝒏𝒕𝒎𝒆𝒏𝒕 𝒔𝒆𝒕𝒕𝒊𝒏𝒈
With 𝟔+ 𝒚𝒆𝒂𝒓𝒔 𝒐𝒇 𝒆𝒙𝒑𝒆𝒓𝒊𝒆𝒏𝒄𝒆 𝒂𝒔 𝒂 𝒗𝒊𝒓𝒕𝒖𝒂𝒍 𝒂𝒔𝒔𝒊𝒔𝒕𝒂𝒏𝒕, 𝒔𝒐𝒄𝒊𝒂𝒍 𝒎𝒆𝒅𝒊𝒂 𝒎𝒂𝒏𝒂𝒈𝒆𝒓, 𝒂𝒏𝒅 𝒄𝒖𝒔𝒕𝒐𝒎𝒆𝒓 𝒔𝒖𝒑𝒑𝒐𝒓𝒕 𝒔𝒑𝒆𝒄𝒊𝒂𝒍𝒊𝒔𝒕 supporting U.S. and international clients across 𝐫𝐞𝐚𝐥 𝐞𝐬𝐭𝐚𝐭𝐞, 𝐭𝐞𝐥𝐞𝐜𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬, 𝐟𝐢𝐧𝐚𝐧𝐜𝐞, 𝐞-𝐜𝐨𝐦𝐦𝐞𝐫𝐜𝐞, 𝐚𝐧𝐝 𝐞𝐯𝐞𝐧𝐭 𝐩𝐥𝐚𝐧𝐧𝐢𝐧𝐠, I deliver the operational speed, convert inquiries into booked appointments using AI-assisted workflows and conversational skill that turn cold prospects into warm handoffs and inquiries into revenue.
Whether you need an ISA (𝑰𝒏𝒔𝒊𝒅𝒆 𝒔𝒂𝒍𝒆𝒔 𝒂𝒈𝒆𝒏𝒕) to qualify real estate leads, a consistent appointment setter to fill your calendar, or an AI-enhanced social media manager to drive organic demand, I integrate into your tools and team culture within days, not weeks.
𝐖𝐡𝐚𝐭 𝐈 𝐃𝐨
𝐑𝐞𝐚𝐥 𝐄𝐬𝐭𝐚𝐭𝐞 & 𝐒𝐚𝐥𝐞𝐬 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭
✔️Lead generation, prospecting, and list building for real estate, B2B, and B2C
✔️Appointment setting and calendar management via Calendly, HubSpot, and CINC
✔️ISA / acquisition support: cold outreach, SMS follow-ups, CRM nurturing
✔️KYC verification, tenant communication, and compliance-ready documentation
𝐀𝐈-𝐏𝐨𝐰𝐞𝐫𝐞𝐝 𝐒𝐨𝐜𝐢𝐚𝐥 𝐌𝐞𝐝𝐢𝐚 & 𝐈𝐧𝐛𝐨𝐮𝐧𝐝 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠
✔️AI-Enhanced content creation, scheduling, and engagement (Instagram, Facebook, LinkedIn)
✔️Social media lead generation and DM outreach campaigns
✔️Listing marketing, flyer design, and brand visibility for real estate professionals
𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 & 𝐑𝐞𝐭𝐞𝐧𝐭𝐢𝐨𝐧
✔️Multichannel customer support: Phone, Email, Chat, and Social DMs
✔️60+ Weekly interactions handled with 100% compliance and retention-focused service
✔️Order management, workflow improvements, and admin systems that reduce errors by 25%
𝐌𝐮𝐥𝐭𝐢𝐜𝐡𝐚𝐧𝐧𝐞𝐥 𝐓𝐨𝐨𝐥𝐬 𝐈 𝐔𝐬𝐞
✔️CRM & Sales: HubSpot, CINC, Calendly, HoneyBook
✔️Support: Zendesk, Intercom, Gorgias, Genesys, RingCentral, Avaya, Slack
✔️Operations: Shopify, ShipStation, IBM Order Management, Google Workspace, Microsoft 365, Trello, ClickUp
✔️Social & Marketing: Instagram, Meta Business Suite, Facebook, WordPress, Loom
𝐖𝐡𝐲 𝐂𝐥𝐢𝐞𝐧𝐭𝐬 𝐖𝐨𝐫𝐤 𝐖𝐢𝐭𝐡 𝐌𝐞
✅ 𝐍𝐨 𝐦𝐢𝐜𝐫𝐨𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐧𝐞𝐞𝐝𝐞𝐝 — I anticipate needs and deliver independently
✅ 𝐏𝐫𝐨𝐭𝐞𝐜𝐭 𝐲𝐨𝐮𝐫 𝐫𝐞𝐩𝐮𝐭𝐚𝐭𝐢𝐨𝐧 — Every interaction advances your pipeline
✅ 𝐌𝐞𝐚𝐬𝐮𝐫𝐚𝐛𝐥𝐞 𝐫𝐞𝐬𝐮𝐥𝐭𝐬 — fewer errors, faster turnaround, higher conversion rates
✅ 𝐅𝐚𝐬𝐭 𝐢𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧 — I adapt to your tools, tone, and team culture quickly
If you need reliable support that keeps operations running smoothly and ensures your customers 𝐟𝐞𝐞𝐥 𝐡𝐞𝐚𝐫𝐝, 𝐯𝐚𝐥𝐮𝐞𝐝, and 𝐬𝐮𝐩𝐩𝐨𝐫𝐭𝐞𝐝 at every interaction, feel free to send an invite or message.
➡️ Click 𝐈𝐧𝐯𝐢𝐭𝐞 𝐭𝐨 𝐉𝐨𝐛 or send me a quick message, let's turn your backlog into growth.
Steps for completing your project
After purchasing the project, send requirements so Shinnelle can start the project.
Delivery time starts when Shinnelle receives requirements from you.
Shinnelle works on your project following the steps below.
Revisions may occur after the delivery date.
Onboarding & Information Review
I’ll review your service details, booking process, and FAQs so I can confidently represent your business when speaking with customers.