You will get secure lease Q&A chatbot for owners, property managers & tenants

Hema K.Status: Offline
Hema K.
Rising Talent

Let a pro handle the details

Buy Customer Support services from Hema, priced and ready to go.
Hema K.Status: Offline
Hema K.
Rising Talent

Let a pro handle the details

Buy Customer Support services from Hema, priced and ready to go.

Project details

Are you answering the same lease questions again and again?

I help landlords and property managers turn their lease documents into a secure chat assistant that instantly answers questions like:

“When does my lease expire?”
“Is insurance included?”
“What utilities are my responsibility?”
“What is my deposit amount?”

The pilot offer lets you test the system on a small number of leases before rolling it out fully.

The service can be extended to manage maintenance contracts, sending vendors alert on scheduled maintenance and need for renewal, execute a maintenance log, set task due dates and send alerts when same is exceeded.

With a monthly fee of $25, you get ongoing email support to your tenants and vendors.
Purpose
Business
Industry
Real Estate
Language
English
What's included
Service Tiers Starter
$250
Standard
$400
Advanced
$500
Delivery Time 3 days 5 days 10 days
Number of Hours of Work
3050100
Scriptwriting
-
-
-
Summary Report
-
-
Social Media Replies
-
-
-
Email Support
-
-
Live Chat Support
Optional add-ons You can add these on the next page.
Email Support (+ 10 Days)
+$25
Hema K.Status: Offline

About Hema

Hema K.Status: Offline
Commercial Property Operations & Control Systems Specialist
Mahebourg, Mauritius - 5:21 am local time
I help commercial property owners and portfolio managers strengthen operational control across leases, maintenance, and reporting — combining structured oversight with workflow automation.

With 14 years managing large-scale commercial portfolios (office buildings and business parks totaling 87,000+ sqm), I understand how weak tracking, missed renewals, informal workflows, and reactive maintenance quietly impact revenue, WALE stability, and risk exposure.

I work remotely, integrating with your existing systems to install structure, visibility, and proactive control.

Services I Provide:

Commercial lease abstraction and structured lease databases
Renewal forecasting and critical date control systems
Revenue tracking and escalation monitoring
Maintenance governance and contract oversight
Portfolio reporting and health summaries
Workflow automation for renewals, approvals, and alerts
Digital procurement workflow structuring
Cloud-based control trackers (Excel / Google Sheets or system-integrated)

For portfolios with building systems, I also support structured alert mapping and operational escalation workflows.

What You Get:

Clear renewal visibility and revenue forecasting
Disciplined maintenance oversight
Structured, audit-ready documentation
Automated alerts and workflow tracking
Decision-ready portfolio summaries
Direct, structured communication throughout engagement

I am IREM Accredited (ACoM) and bring institutional-level operational discipline — delivered remotely with precision and accountability.

New to Upwork, but not new to commercial property governance.

I am open to completing a small structured task so you can assess the quality, clarity, and control framework before committing to a larger engagement.

Steps for completing your project

After purchasing the project, send requirements so Hema can start the project.

Delivery time starts when Hema receives requirements from you.

Hema works on your project following the steps below.

Revisions may occur after the delivery date.

Database creation

From lease agreements, i will build up a lease tracker and lease abstracts for each tenant on Google sheets

Client Validation

I will interpret the leases and send for your validation before rolling out

Review the work, release payment, and leave feedback to Hema.