You will get Service Advisor–Style Customer Communication Templates & Workflow Setup
Project details
I help auto shops deliver clear, professional customer communication with a streamlined workflow from intake to vehicle delivery. With real dealership and service advisor experience, I create clean templates and systems that reduce confusion, improve approval times, and make your shop look more polished and trustworthy. You’ll receive a ready-to-use communication pack and a simple workflow your whole team can follow.
Project Type
Project Management, Virtual Assistance, Customer SupportWhat's included
| Service Tiers |
Starter
$50
|
Standard
$150
|
Advanced
$275
|
|---|---|---|---|
| Delivery Time | 2 days | 4 days | 7 days |
Number of Revisions | 2 | 3 | 5 |
Optional add-ons
You can add these on the next page.
Service Pricing Sheet
+$10
Custom Google-Review Request Template
+$5
Shop Policy Write-Up
(+ 2 Days)
+$30Frequently asked questions
About Cassie
Executive Assistant & Automotive Service Consultant
Burlington, Canada - 8:37 am local time
I'm known for stepping into chaotic situations, calming them down and keeping everything organized and moving smoothly.
I'm available for part-time, ongoing work and love supporting business owners, CEOs, and busy professionals who need someone dependable in their corner.
Steps for completing your project
After purchasing the project, send requirements so Cassie can start the project.
Delivery time starts when Cassie receives requirements from you.
Cassie works on your project following the steps below.
Revisions may occur after the delivery date.
Review your current workflow + communication style
I identify gaps, bottlenecks, and areas where customers get confused.
Create branded message templates
Clear, consistent updates for approvals, delays, parts, completion, and more.