You will get Shopify customer support, email and live chat support
Project details
I provide reliable and high quality Shopify customer support with a strong focus on fast response time, clear communication, and customer satisfaction. With over 5 years of experience in eCommerce support, I am able to handle high-volume emails and live chat efficiently while maintaining a professional and friendly tone.
What sets me apart is my attention to detail, ability to resolve issues quickly, and commitment to representing your brand in the best possible way. I don’t just respond to customers. I ensure they have a smooth and positive experience that builds trust and loyalty.
I am organized, proactive, and ready to start immediately, making me a dependable choice for your customer support needs.
What sets me apart is my attention to detail, ability to resolve issues quickly, and commitment to representing your brand in the best possible way. I don’t just respond to customers. I ensure they have a smooth and positive experience that builds trust and loyalty.
I am organized, proactive, and ready to start immediately, making me a dependable choice for your customer support needs.
Purpose
BusinessIndustry
Business Services & Consulting, Ecommerce, Fashion & Apparel, Marketing & Advertising, Retail & Wholesale, SoftwareLanguage
EnglishWhat's included
| Service Tiers |
Starter
$25
|
Standard
$60
|
Advanced
$120
|
|---|---|---|---|
| Delivery Time | 2 days | 5 days | 7 days |
Number of Hours of Work | 4 | 8 | 12 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | - | |
Email Support | |||
Live Chat Support | - |
Optional add-ons
You can add these on the next page.
Live Chat Support
(+ 7 Days)
+$120
Email Support
(+ 7 Days)
+$120Frequently asked questions
2 reviews
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JM
Jackson M.
Oct 14, 2025
Email & live Chat with Support
Eleazar provided excellent email and live chat support for our team. They were professional, responsive, and handled customer inquiries efficiently. Communication was smooth, and they consistently maintained a high standard of service. Highly recommended!
TB
Trevor B.
Oct 10, 2025
Customer service support specialist
Great experience working with Very responsive, professional, and handled customer inquiries with care and efficiency. Highly recommended
About Eleazar
Shopify Customer Support Specialist | Email & Live Chat | Order & Refu
100%
Job Success
Multan, Pakistan - 6:38 pm local time
I’m Eleazar a Customer Support Specialist with 5+ years of experience helping eCommerce brands deliver fast, professional, and high-quality customer support.
I specialize in Shopify-based stores where customer experience directly impacts revenue. I don’t just reply to customers. I solve problems, reduce refunds, prevent chargebacks, and improve overall customer satisfaction.
Over the years, I’ve handled high-volume support (150–300+ tickets/day) across email and live chat while maintaining fast response times and high accuracy.
🔹 What I Can Do For You
âś” Email & Live Chat Customer Support (fast, friendly, and professional)
âś” Order Management (processing, tracking, updates)
âś” Refunds, Returns & Cancellations
âś” Chargebacks & Disputes (PayPal, Stripe)
âś” Customer Complaint Handling & Retention
âś” Shopify Admin Support (orders, discounts, customer updates)
🔹 Results I Deliver
âś” Reduced customer complaints through clear communication
âś” Improved response time and customer satisfaction
âś” Helped stores maintain smooth daily operations
âś” Strong experience in resolving disputes and protecting revenue
🔹 Tools & Platforms
Shopify • Zendesk • Gorgias • Freshdesk • Reamaze • Help Scout • Zoho CRM
PayPal • Stripe • Klarna • 17Track • DHL • FedEx • UPS
Slack • Gmail • Outlook • Trello • Asana
🔹 Why Clients Choose Me
âś” Fast response & high accuracy
âś” Calm and professional communication
âś” Experience with high-volume support
âś” Reliable and consistent work
âś” Long-term mindset (I treat your business like my own)
🔹 Availability
I am available full-time, part-time, and can work in any timezone.
🔹 Let’s Work Together
If you’re looking for someone who can handle customer support professionally and help your business grow, I’m ready to help.
Send me a message and let’s get started.
Kind regards,
Eleazar
Steps for completing your project
After purchasing the project, send requirements so Eleazar can start the project.
Delivery time starts when Eleazar receives requirements from you.
Eleazar works on your project following the steps below.
Revisions may occur after the delivery date.
Start Customer Support
I will begin handling customer emails and live chat professionally and efficiently.