You will get Shopify Customer Support VA in Spanish
Project details
I help you solve one of the biggest problems in your Spanish Shopify store: the lack of time to respond to customers, manage orders, and properly track every support request in a fast and professional way.
As a Virtual Assistant specialized in ecommerce, I take full care of your store’s customer support so you don’t lose sales or customers due to delayed responses or poor organization. I handle every customer interaction efficiently, kindly, and in a structured way, ensuring a positive experience at every touchpoint.
With over 4 years of experience in virtual assistance and ecommerce, I help online business owners maintain a high-quality customer service level without having to spend their daily time on operational tasks.
I can manage emails, live chat, order tracking, issue resolution, returns, and post-purchase support, ensuring every customer receives a clear and timely response.
My goal is to integrate into your team as an extension of your business, helping you improve customer satisfaction, increase trust in your brand, and encourage repeat purchases through consistent and professional support.
As a Virtual Assistant specialized in ecommerce, I take full care of your store’s customer support so you don’t lose sales or customers due to delayed responses or poor organization. I handle every customer interaction efficiently, kindly, and in a structured way, ensuring a positive experience at every touchpoint.
With over 4 years of experience in virtual assistance and ecommerce, I help online business owners maintain a high-quality customer service level without having to spend their daily time on operational tasks.
I can manage emails, live chat, order tracking, issue resolution, returns, and post-purchase support, ensuring every customer receives a clear and timely response.
My goal is to integrate into your team as an extension of your business, helping you improve customer satisfaction, increase trust in your brand, and encourage repeat purchases through consistent and professional support.
Purpose
BusinessIndustry
Beauty & Cosmetics, Ecommerce, Fashion & Apparel, Marketing & Advertising, Retail & Wholesale, Sports & Fitness, Travel & TourismLanguage
SpanishWhat's included
| Service Tiers |
Starter
$8
|
Standard
$80
|
Advanced
$150
|
|---|---|---|---|
| Delivery Time | 1 day | 7 days | 14 days |
Number of Hours of Work | 1 | 10 | 20 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | - | |
Email Support | - | ||
Live Chat Support | - | - | - |
About Luirena
Ecommerce Virtual Assistant | Customer Support & Admin Exper | Spanish
Cumana, Venezuela - 1:16 am local time
I have hands-on experience managing customer inquiries via email, social media, and chat, resolving order and shipping issues, sending tracking updates, and ensuring a positive customer experience. Additionally, I provide executive support by managing calendars, organizing meetings, handling personal tasks, and maintaining structured workflows.
My goal is not just to complete tasks, but to optimize processes, improve organization, and help business owners save time so they can focus on growth. I am detail-oriented, proactive, and committed to delivering high-quality results.
Let’s work together to streamline your operations and take your business to the next level!
Steps for completing your project
After purchasing the project, send requirements so Luirena can start the project.
Delivery time starts when Luirena receives requirements from you.
Luirena works on your project following the steps below.
Revisions may occur after the delivery date.
Project onboarding and store review
I will carefully review all the information provided by the client, including store details, customer support guidelines, and policies. This step ensures I fully understand the business and its needs before starting any customer support tasks.