You will get Shopify store operations, order & customer experience management
Project details
I help e-commerce businesses streamline operations, fix tracking gaps, and build structured systems that improve efficiency and reduce errors.
With 7+ years of experience in customer-centric roles, including 3.5+ years specialized in e-commerce operations, I design and manage workflows for order management, COD reconciliation, returns, and CX systems.
I work with tools like Google Sheets, Shopify, CRM platforms, and dashboards to create clear, scalable systems that improve visibility and execution.
If you're facing issues with order tracking, returns handling, team coordination, or data accuracy — I build practical solutions that simplify operations and drive better results.
With 7+ years of experience in customer-centric roles, including 3.5+ years specialized in e-commerce operations, I design and manage workflows for order management, COD reconciliation, returns, and CX systems.
I work with tools like Google Sheets, Shopify, CRM platforms, and dashboards to create clear, scalable systems that improve visibility and execution.
If you're facing issues with order tracking, returns handling, team coordination, or data accuracy — I build practical solutions that simplify operations and drive better results.
Industry
Business, Consumer Goods, Ecommerce, Hospitality & Tourism, Retail & WholesalePlatform
Amazon, Shopify, WooCommerceLanguage
EnglishWhat's included
| Service Tiers |
Starter
$50
|
Standard
$120
|
Advanced
$250
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 7 days |
Management Duration (Days) | 1 | 5 | 7 |
Inventory Management | - | - | |
Order Management | |||
Customer Assistance | |||
Payment Processing | - | - | - |
Product Offers & Promotions | - | - | |
Reporting | - |
Optional add-ons
You can add these on the next page.
Additional Management Day
(+ 2 Days)
+$25Frequently asked questions
About Saiyed
E-commerce Operations Manager | Shopify, CX & Order Lifecycle
Udaipur, India - 1:07 pm local time
In my current role as an Operations & Community Manager for a growing D2C brand, I manage complete order lifecycle operations including COD validation, abandoned cart recovery, returns, exchanges, and customer communication across WhatsApp, Shopify, and email.
I don’t just handle support — I build systems.
✔ Shopify operations & order management
✔ Abandoned cart recovery & outbound workflows
✔ Customer experience (CX) optimization
✔ CRM & workflow setup (Zoho, Google Sheets)
✔ Dashboards for COD, refunds & operations tracking
✔ Vendor coordination (website, creatives, CRM, marketing)
✔ SOPs, templates & Loom-based training systems
Recently:
• Improved abandoned cart recovery to ~20% generating ₹90K+ additional revenue
• Built tracking systems for COD reconciliation & production monitoring
• Structured workflows reducing manual dependency and improving execution speed
If you’re looking for someone who can manage operations, not just respond to tickets then I can help you scale efficiently.
Steps for completing your project
After purchasing the project, send requirements so Saiyed can start the project.
Delivery time starts when Saiyed receives requirements from you.
Saiyed works on your project following the steps below.
Revisions may occur after the delivery date.
Requirement Understanding
Understand your current workflow, tools, and operational challenges.
System Planning
Design a structured solution tailored to your business needs.