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You will get Shopify VA | Customer Service, Returns, Refunds & Email Support

Maricar S.Status: Offline
Maricar S.
Preview image

Let a pro handle the details

Buy Customer Support services from Maricar, priced and ready to go.
Maricar S.Status: Offline
Maricar S.
Preview image

Let a pro handle the details

Buy Customer Support services from Maricar, priced and ready to go.

Project details

Delivery: 5 days

What’s included:

Email, live chat & social media support

Order processing, refunds & exchanges

Shopify / WooCommerce backend support

Customer complaint resolution

CRM & inbox management

Up to 4 hours/day support
Purpose
Personal
Industry
Beauty & Cosmetics, Ecommerce
Language
English

What's included $250

These options are included with the project scope.

$250
  • Delivery Time 6 days
  • Number of Hours of Work 30
    • Scriptwriting
    • Social Media Replies
    • Email Support
    • Live Chat Support
Maricar S.Status: Offline

About Maricar

Maricar S.Status: Offline
Shopify VA PRO | Customer Service, Returns, Refunds & Email Support
Subic, Philippines - 8:49 pm local time
I’m Maricar, a dedicated Customer Support and Virtual Assistant with 7+ years of experience in e-commerce and Shopify operations. I help online brands deliver excellent customer experiences by managing email & chat support, handling order/tracking issues, processing refunds, and ensuring smooth backend operations.

đź’ˇ What I Can Do for You:

* Shopify order management (tracking, refunds, returns, exchanges)
* Customer support via Email, Chat, Social Media (Zendesk, Freshdesk, Zoho, Gorgias)
* PayPal dispute resolution & complaint handling
* Inbox, calendar, and file management (Google Workspace & G Suite)
* Product listing updates & basic store maintenance (Shopify, WooCommerce, PrestaShop)
* Reports & data entry in Google Sheets/Excel
* Social media replies and engagement support


Why Clients Hire Me:

✔ Fluent English, professional and empathetic communication

✔ Experienced in fast-paced dropshipping and multi-store support

✔ Consistent with SLAs (24-hour response, 20+ tickets/hour capability)

âś” Highly organized, detail-oriented, and motivated for long-term work

Hourly Rate: $5–8/hr (flexible depending on scope)

* Shopify Customer Support
* Virtual Assistant
* E-commerce Support Specialist
* Email and Chat Support
* Order Management
* Shopify VA
* Zendesk, Freshdesk, Gorgias, Zoho Support
* Dropshipping Customer Service
* Refunds & Returns Handling
* Disputes/Litige
* LiveChat
* After Sales Services

I’m passionate about helping e-commerce brands grow by keeping customers happy. If you need someone reliable to handle customer support, Shopify tasks, and admin duties so you can focus on scaling your business, let’s talk on a Discovery Call.

Steps for completing your project

After purchasing the project, send requirements so Maricar can start the project.

Delivery time starts when Maricar receives requirements from you.

Maricar works on your project following the steps below.

Revisions may occur after the delivery date.

$250 / week

$250 / week

Review the work, release payment, and leave feedback to Maricar.