You will get Short-Term Rental Management & Guest Support for Airbnb, BDC and Verbo.
Project details
You will get complete guest communication and property management support. I will manage all inboxes on Airbnb, Booking.com, Vrbo, and PMS systems, handling check-ins, check-outs, early/late arrivals, and guest queries. I will optimize listings to improve visibility and performance, manage pricing strategies, and implement rulesets for smooth operations. Additionally, I provide support with graphics, cleaning coordination, and other property-related tasks. My goal is to make your short-term rental operations seamless, stress-free, and profitable, while ensuring guests have an excellent experience.
Purpose
PersonalIndustry
Real Estate, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$85
|
Standard
$165
|
Advanced
$200
|
|---|---|---|---|
| Delivery Time | 7 days | 7 days | 7 days |
Number of Revisions | 1 | 2 | 3 |
Number of Hours of Work | 10 | 20 | 40 |
Basic Photo Editing | - | ||
Organize & Classify/Tag Files | - | - | |
Formatting & Clean Up | - | ||
Project Management Support | - | ||
Travel Planning | - | - | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$80
Basic Photo Editing
(+ 3 Days)
+$10
Project Management Support
(+ 3 Days)
+$80Frequently asked questions
About Miran
Guest & Client Experience | Operations Team | Lead Vacation Rental.
Lahore, Pakistan - 6:39 pm local time
I have supported international property managers by handling guest inquiries, reservations, check-ins/outs, cancellations, and issue resolution, ensuring fast response times and professional communication throughout the guest journey. I also optimize listings by improving titles, descriptions, photos, and property details to increase visibility and booking conversions.
Through my work, I’ve helped hosts maintain high service standards while reducing operational stress by following structured workflows and platform best practices. I’m experienced in coordinating routine tasks, maintaining listing accuracy, and monitoring performance to support revenue growth.
Key Strengths
✔️ Professional guest communication from inquiry to checkout
✔️ Listing optimization and OTA management
✔️ Reservation changes, cancellations, and extensions handling
✔️ Basic pricing optimization and occupancy support
✔️ Strong attention to detail and time management
Tools & Platforms
Airbnb, Booking.com, VRBO, Agoda, Uplisting, Hosty, OwnerRez, Turno, PriceLabs, Stripe, Canva, basic video editing tools, Google Workspace, Excel
With 4+ years of customer support and sales experience, I bring strong communication, problem-solving, and client-focused service to every role. I work best in fast-paced environments where reliability, clarity, and guest satisfaction are essential.
My goal is to help short-term rental hosts and property managers run smoother operations, deliver better guest experiences, and grow confidently with dependable remote support.
Steps for completing your project
After purchasing the project, send requirements so Miran can start the project.
Delivery time starts when Miran receives requirements from you.
Miran works on your project following the steps below.
Revisions may occur after the delivery date.
Project Review & Access Setup
I will review your current systems, gather all project materials, and set up access to required accounts (e.g., LastPass, software, or platforms) to ensure I can work efficiently and start the project smoothly.